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Hyundai Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.2
745 Reviews
The team at Hyundai Montgomery would like to welcome you to our dealership in Montgomery, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Hyundai vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Montgomery, you can always count on the professional technicians in our Hyundai service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Montgomery count on the high-quality vehicles and services found at Hyundai Montgomery, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2820 Eastern Blvd

Montgomery, AL

36116

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Showing 745 reviews

November 24, 2023

Kept my car for 5 hours, and never even looked at my vehicle. Then, when he returned the vehicle to me, he exited my car, and proceeded to walk away without speaking to me at all. He never gave me an ex More

by pamelathompson0
Recommend Dealer
No
Employees Worked With
Glen
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Nov 24, 2023 -

pamelathompson0 responded

I arrived 15 minutes early for an appointment I had made online, which they had no record of, but took my car anyway and said it would be ready in about 2 hours. After calling to check with the service center 3 hours after dropping my car off, I was told that it would be ready in 1 more hour. 2 hours later, my car was returned to me with no service work completed. All I needed was an oil change with a coupon for a free brake inspection. Thank God, I had a great friend to pick me up and drop me back off after a long day of waiting. Then I had to drive home in the dark through 5 o'clock traffic, and I cannot see good at night, which is why I made my appointment for noon. I now have to drive out of town to Birmingham without having my car serviced. I found the whole ordeal totally Unacceptable! I also found the lack of concern from Glen very unprofessional, as he turned to walk away from me without a word or apology until I stopped him from leaving my car with me.

November 24, 2023

Very polite and good customer service Very quick. Would recommend to other people to use capital hyundai service More

by WALKERJONATHAN524
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

We're pleased to hear that you experienced friendly, customer service at our dealership and that you found our service to be quick. Your willingness to recommend us to others is greatly appreciated. Thank you for choosing us and for your positive feedback!

November 24, 2023

I have visited this dealership 3 times that I remember, they have done 3 oil changes. The first and second oil change I had to wait over 3 hours. This one was much quicker, less than an hour. I have had to More

by FTHARBAUGH0
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for sharing your experiences with our dealership. We're glad to hear that your most recent oil change service was much quicker, taking less than an hour. We apologize for any inconvenience caused by the longer wait times and difficulty in scheduling in the past. We continuously work on improving our service efficiency and appointment availability. Thank you for your patience and for choosing us, and we're here for any future assistance you might need.

November 23, 2023

Bought a brand new car less than a month ago. It's in the shop for the second time. There seems to be ZERO urgency in fixing my car. More

by Howieeddings
Recommend Dealer
No
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November 23, 2023

They are fast and prompt and helpful. They do great work the wait time was small!!! More

by MICKEYSTRINGER
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for your review, Mickey. We're pleased to hear you found our service fast, prompt, and helpful, with minimal wait time. We're committed to maintaining this level of service and are here for any future needs you might have.

November 23, 2023

Great experience fast work Will do Great experience fast work and the worker was friendly More

by MONTGOMERY282002
Recommend Dealer
Yes
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for your kind review!

November 23, 2023

It took over 3 months to repair it. I had to wait to fix my car. More

by finenam
Recommend Dealer
No
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Nov 24, 2023 -

Hyundai Montgomery responded

Greetings Finenam, We are concerned that you had a negative experience at our Hyundai Montgomery dealership. Your feedback is important to us, and we would like to learn more about your experience so that we can address any issues and improve our services. Please contact our General Manager, Marcus Temple, Phone: 334-851-8100, Email: mtemple@hyundaimontgomery.com to discuss your concerns and improve your future visits.

November 23, 2023

As always, I receive friendly customer service and they take care of my car as always. More

by MEGANHILL30
Recommend Dealer
Yes
Employees Worked With
Paige Flynn
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Nov 27, 2023 -

Hyundai Montgomery responded

Thank you for your review, Megan. We're delighted to hear about your consistent experiences with friendly customer service and that we've been able to take good care of your car. We look forward to continuing to serve you in the future!

November 23, 2023

Good service. Prompt service with great appointment schedule. Also, good to know that 2 oclock appointment time would not keep me ling. More

by SRUCKER633
Recommend Dealer
Yes
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Nov 23, 2023 -

SRUCKER633 responded

Good service and courteous.

November 21, 2023

horrible . unprofessional . extremely bad customer service . not thorough enough . doesn't follow up nor do they double check and correct mistakes made on THEIR More

by EMELLA0209
Recommend Dealer
No
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