Hyundai Inland Empire

I have been looking at the Hyundai Elantra for more than two years. The warranty, economy, features and price were the things that caught my attention. I had never bought a car in California, so I had no ex two years. The warranty, economy, features and price were the things that caught my attention. I had never bought a car in California, so I had no experience with any of the dealerships. I did a test drive at another dealership and decided that I would buy the Elantra. I wanted to work with the local dealer. My bank, USAA, has a car buying service so I used it to get multiple bids. Within a minute of submitting my input, I received a call from Art Lee at Hyndai Inland Empire. We had a very polite, low key conversation. He discussed my requirements with me and told me that he would find a match and send me the information. Within a few minutes, he sent me a list of the features, price and detailed list of fees along with the out the door price. I still wanted to work with the local dealership, so I stopped by and told them that I was going to buy an Elantra that day hoping they would want my business. They missed the mark in customer care that had been demonstrated by Art Lee at the Loma Linda Dealership. I thanked them and drove up to Loma Linda to buy the Elantra from Art Lee. I phoned ahead to let Art know that I would be there within the hour. When I arrived, art was waiting for me with papers still in his hand. He had me sit down while he arrange to have the car brought up. The drive was great and within two hours I drove away in my new Elantra. I have a special needs 14 year old daughter that was with me. As Art was scurrying around, my daughter said "Art sure works hard, we need to give him a diploma so he can put it on his wall." She has a low IQ but can certainly see when someone is doing an exceptional job. Thank you Art Lee, you did a great deal. The car met my expectations, the price was the best, and the MPG exceed the numbers posted. It has averaged more than 35 MPG over the first 500 plus mile. One freeway trip of more than 35 mile was 42 MPG. Art my daughter thinks you are a great person. I ditto that. More

I was communicating with Art for a while before I finally had time to go in and complete the transaction. It was a rainy day so already I hated the thought of having to sit in an office for hours and hours t had time to go in and complete the transaction. It was a rainy day so already I hated the thought of having to sit in an office for hours and hours trying to buy a car. But Art made it more bearable and tried to make it quick and painless. We started with a test drive and got to know each other better. He was easy to talk to and never tried to push for anything I wasn't looking for. I appreciated his professionalism, which is almost unseen these days in the retail world. There was no negotiating on the price, which helped quicken the process. He explained everything necessary to me from connecting my bluetooth to setting up my homelink. Although I was hoping for more of a color selection on the model/style I was looking for, I am content with what I came home with and the service I received that day. It was a great experience for a first time buyer like me. More

There is no other word for Art except awesome! A friend of mine reccomended him highly and he met every expectation. Everything was smooth from start to finish and I know that I got a great deal! My husban of mine reccomended him highly and he met every expectation. Everything was smooth from start to finish and I know that I got a great deal! My husband stopped by to do the financing, so I spent very little time dealing with that part of the sale. Most everything was figured out before he got there through the internet so the time management portion was awesome. I did have a question about the contract and Art quickly answered each item very thoroughly. Art spent time to answer any and all questions I had, and I never felt like he was in a hurry. He even gave me his cell and told me to call him anytime if I had any questions at all, even if it was late! I have already referred one person to him that will be contacting him this week! More

Went in just "looking" and ended up buying a new car. dealt directly with Art and it was a great experience. My husband wasn't able to go in with me so I was nervous about "being taken advanta new car. dealt directly with Art and it was a great experience. My husband wasn't able to go in with me so I was nervous about "being taken advantage of" but Art made the process simple and easy. He was great to work with and he definitely will have my business again and I would highly recommend him to anyone looking. Thanks again Art. More

I was very pleased with Art’s services; via email and in person. He is friendly, hard-working,very energetic and funny. Art made the whole experience pleasant, most of all I felt that he was trying to get f person. He is friendly, hard-working,very energetic and funny. Art made the whole experience pleasant, most of all I felt that he was trying to get for me exactly what I wanted at the best price and financing available. Thanks Art. P.S. Natalie was also great. More

Art made the process so easy. He provided me with pricing via e-mail and everything was exactly as quoted. No hassle and totally painless. I highly recommend this dealership! pricing via e-mail and everything was exactly as quoted. No hassle and totally painless. I highly recommend this dealership! More

No Complaints what so ever Was a pleasure to do business with. I do buy a lot of cars. I would come back to this place anytime Paul with. I do buy a lot of cars. I would come back to this place anytime Paul More

Honest and forthright. No upselling and no pushing add ons. Asked what I wanted and gave me a price. Compared to others, the price was the best. Art kept his promises and appointments and even picked m ons. Asked what I wanted and gave me a price. Compared to others, the price was the best. Art kept his promises and appointments and even picked me up to go take delivery on my car. The worst part of my car-buying experience was taht the coffee machine did not work the day I was there....other than that, nothing could have gone better. More

We went to four different dealerships to "shop" around. We even went into Hyundai Inland Empire and dealt with the usual car sales man. They offered us a price that wasn't even near what other deal around. We even went into Hyundai Inland Empire and dealt with the usual car sales man. They offered us a price that wasn't even near what other dealerships were offering in that area so we left. A few days later I tried a different method by emailing the internet manager on the Hyundai Inland Empire website. Art emailed me back a few days later with an offer about a $1000 less then what the car sales man could give us. And about $450 less then any other dealership offer. It was such a headache walking into all of the places and getting jerked around. Dealing with Art was simple and he was helpful in every way he could be. I hope I don't have to buy another car for a very long time but if I do it will be throug the internet. Art came in on his day off because that was the only day I was able to make it to the dealership. We appreciated it very much. When we arrived all the paperwork was in order and we brought along all of the documenation that Art said we would need. It took us about 3 hours to get all of the paperwork signed. We did not finance through the dealership and we got a better rate then what they could offer. The credit union gave us a rate of 2.75% for 60 months. They washed our car and Art synced my I-Phone to my car. He also gave us a quick tour of the features on the car so that I wasn't completely lost. More

This dealership is awesome! I was assisted by Art Lee and he is great! Art is very straight forward, answers any questions or concerns you may have and will do his very best to get you the best deal as possi he is great! Art is very straight forward, answers any questions or concerns you may have and will do his very best to get you the best deal as possible. I would highly recommend this dealership to anybody and can guarantee you will get nothing but excellent service just as I did. Thank you again Art! More