Hyundai Inland Empire

I recently had an extremely disappointing experience at Hyundai Inland Empire, and I feel compelled to share my negative review to warn others. From the moment I walked in, the customer service was appa Hyundai Inland Empire, and I feel compelled to share my negative review to warn others. From the moment I walked in, the customer service was appalling. The sales staff were dismissive, rude, and completely unprofessional. It was clear that they had no interest in helping me find the right vehicle; instead, they were more focused on pushing me towards the most expensive options without listening to my needs or budget. The vehicle I was interested in was grossly misrepresented. The salesperson assured me it was in perfect condition, but upon closer inspection, it had multiple issues – scratches, dents, and even mechanical problems that were not disclosed beforehand. When I brought these issues up, the salesperson was defensive and unhelpful, refusing to address or acknowledge the problems. To make matters worse, Hyundai Inland Empire's pricing was deceptive. They advertised one price online, but when I arrived, they tacked on numerous hidden fees and charges, making the final cost significantly higher than expected. When I questioned these charges, I was met with vague explanations and condescending attitudes. The entire experience was a nightmare from start to finish. I left feeling frustrated, disrespected, and completely let down. I would strongly advise anyone considering Hyundai Inland Empire to think twice and take their business elsewhere. There are plenty of other dealerships that value their customers and conduct business with honesty and integrity – unfortunately, this is not one of them. Overall, my experience at Hyundai Inland Empire was nothing short of a disaster. Save yourself the headache and avoid this place at all costs. More

It was a pleasure doing business with this Hyundai dealership. They were so accommodating and fast specially fast most places takes a long time and waste a lot of your time but they do it fast. They g dealership. They were so accommodating and fast specially fast most places takes a long time and waste a lot of your time but they do it fast. They gave me a bottom line. They didn’t add nothing more. They were wonderful. More

Very friendly, patient, and informative. All questions were answered and very helpful. No pressure in deciding to get the car we wanted. Highly recommend everyone to choose Loma Linda Hyunda All questions were answered and very helpful. No pressure in deciding to get the car we wanted. Highly recommend everyone to choose Loma Linda Hyundai. A great and happy experience. More

I enjoy the service that I always get from the salesperson. I love the cars that I pick. I enjoy driving them. salesperson. I love the cars that I pick. I enjoy driving them. More

The sales person Michael Jacobs was Great to work with. He made us feel very Welcome.I would recommend him to Anyone that wants to buy a car. He made us feel very Welcome.I would recommend him to Anyone that wants to buy a car. More

I sent an inquiry with an offer and asked for an out the door detailed price breakdown on a 2024 Hyundai Sonata SEL Hybrid. I received a call from Mike Syrett and he followed through with the requested info door detailed price breakdown on a 2024 Hyundai Sonata SEL Hybrid. I received a call from Mike Syrett and he followed through with the requested information. IE Hyundai was the only dealership who provided the requested price breakdown. We set up an in person visit and I was initially expecting to have an upsell but was pleasantly impressed to be greeted by Bobby Sanchez and Mike with the original quote. Bobby even ensured that the vehicle had Wheel Locks installed, for some reason they were not included from the factory. More

Lawrence is always helpful. I've purchased 2 cars and leased 1 with this dealership and I always feel taken care of by the team. I've purchased 2 cars and leased 1 with this dealership and I always feel taken care of by the team. More

Jessica was fantastic, she helped between several cars. When I had an appointment in the middle she took me and picked me up. I always get my car work done there, with no compliants When I had an appointment in the middle she took me and picked me up. I always get my car work done there, with no compliants More

Everyone was patient reassuring and kind. Our salesman Michael J., Reza and the financial lady were all very professional. Our salesman Michael J., Reza and the financial lady were all very professional. More

My overall experience was great. The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, cour The salesman, Howard Chen, was polite and explained all that was asked of him. Also the Sales Manager, Reza Latifian, was of the utmost helpful, courteous and professional. He was wonderful in getting us taken care of and out in a brand new car of our choice. As I've dealt with Howard and Reza before, in purchasing a vehicle, and will gladly deal with them on my next vehicle purchase. Also, I will refer family and friends that are in the market for a vehicle to your dealership, without hesitation! Thanks for your professionalism as well as your courteous behavior during our interactions. Again, THANK YOU!!!!! More