Hyundai Escondido
Escondido, CA
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Service was excellant, Nick, and Justin were great!!!! My experience with this dealership was great. My salesperson, Nick and the General Manager, Justin went out of their way to get me the deal I wanted. My experience with this dealership was great. My salesperson, Nick and the General Manager, Justin went out of their way to get me the deal I wanted. They made me feel very comfortable and like I mattered not just another sale for them. I would not hesitate to recommend this dealership to anyone looking to purchase a vehicle. If I ever want to upgrade I will be going to them. More
Rude Service This dealership is under new management and the service is unsatisfactory. They lied to me I asked for a specific salesman and he told me he was gone This dealership is under new management and the service is unsatisfactory. They lied to me I asked for a specific salesman and he told me he was gone and had gotten another job then switched it and said he was on vacation and left for two weeks. Then I asked for the manager and took the manager forever to come so I could get some help with a prior deal so I had to decide and walk directly to his office myself. The salesmen are rude they have people unknowlegeable and the service is terrible they lie about being able to do a deal and have you to come back with a money order and more things hat they need and after you have given them everything they asked for then tell you that they cannot do the deal and never even found you a bank to finance after you took time to get them the stuff they needed. They barely have many used cars there mostly new. The bathroom is filthy. More
Oil Change Great price on oil change for Genesis, Kevin worked with me to take advantage of a coupon I had that I received. Sounds simple but not always haha Great price on oil change for Genesis, Kevin worked with me to take advantage of a coupon I had that I received. Sounds simple but not always haha More
Friendly They are always so helpful and friendly when I come to get my car serviced. There's a worker there named Kevin, who is extra welcoming and it's always They are always so helpful and friendly when I come to get my car serviced. There's a worker there named Kevin, who is extra welcoming and it's always appreciated. More
Exceptional Service The customer service here at Escondido Hyundai is exceptional. This is one of few dealerships where when you come in you feel like family and not jus The customer service here at Escondido Hyundai is exceptional. This is one of few dealerships where when you come in you feel like family and not just another statistic. The staff really looks at for the best interest of the customer and from my personal experience I would not go anywhere else. More
Exceptional Service We are here on vacation for a week. I needed a oil change and they were able to get me in the day I called. Kevin was wonderful my car was done wit We are here on vacation for a week. I needed a oil change and they were able to get me in the day I called. Kevin was wonderful my car was done within a hour. The entire dealership was very friendly and courteous. The car was washed which was wonderful ,since we have been traveling for two weeks. More
Great Deals great customer service Customer service is the best here at Escondido Hyundai the deals are epic I wouldn't buy a used/new car anywhere else. In addition the parts departmen Customer service is the best here at Escondido Hyundai the deals are epic I wouldn't buy a used/new car anywhere else. In addition the parts department was able to service me rapidly with superior customer care and service. More
All around great experience The best dealership experience. Everyone working here is truly customer oriented and that made all the difference. I highly recommend this dealership The best dealership experience. Everyone working here is truly customer oriented and that made all the difference. I highly recommend this dealership if you're in the market for a Hyundai!! More
Consultants not salesman My name is John Perrillo and I am commercial real estate agent in the local area. I came into Escondido Hyundai to explore purchase options, but to mo My name is John Perrillo and I am commercial real estate agent in the local area. I came into Escondido Hyundai to explore purchase options, but to more importantly understand my current lease. I refer to this associates at this dealership as consultants and not salesman, because that's what they truly are. My sales consultant John Winter discussed an explained what I was actually paying for in my previous (current at the time) lease on a my 2015 Ford Escape. It was at this point where I realized I was now in the market for a car and not just exploring. The reason being is that, I was extremely backwards on my car and burying myself further. My experience was as much educational as it was exciting. John outlined what scenarios and cars would best match current and long term financial and automotive goals/needs. After test driving several cars, I thought I had made my decision on the Genesis 5.0 or Inititini Q70 (ordered for me). Any salesman would of wrote up the deal and had me on my way. But John was my advisor/consultant and not a salesman. Therefore, we worked through the numbers and after Him having me re test drive the lower priced(faster) genesis coupe 3.8. He expressed the value of not over leveraging myself and I came to the correct decision of purchasing the Genesis coupe. I could not be more to the excited on my new "head turner" of a car; but more importantly, I couldn't be more pleased with John Winschester and the Escondido Hyundai as a whole. They not only got me into my dream car. But they made sure it was financially the right decision, not just the car I wanted. It's a great feeling, knowing, That there is still a dealership whose main priority is making their clients dream come true, not just maximizing their auto manufacturers bottomline! I will be a returning customer for as long as Myself, family and/or friends are driving a car. More
Quick and great service Kevin was very professional and extremely helpful. Was in and out of the dealership quickly and paid a great price on top of it all. Highly recommend Kevin was very professional and extremely helpful. Was in and out of the dealership quickly and paid a great price on top of it all. Highly recommend looking for Kevin if you drop by the Hyundai Escondido service area. More