
Hyundai Escondido
Escondido, CA
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2 cars in one day! Amazing experience at Hyundai of Escondido! Gabriel was informative and willing to bend backwards for our specific requests of having our dream car. N Amazing experience at Hyundai of Escondido! Gabriel was informative and willing to bend backwards for our specific requests of having our dream car. Not only did we purchase one car, but he helped us achieve our goal of purchasing TWO cars in a day. Definitely would recommend Gabriel and we will be returning customers thanks to his assistance! More
Go to Johnny, he'll take care of you Our salesperson, Johnny Villa, was awesome. From the time we walked in the door to weeks after,Johnny has been great. He took me to work after I sig Our salesperson, Johnny Villa, was awesome. From the time we walked in the door to weeks after,Johnny has been great. He took me to work after I signed the paperwork while my husband finished up and waited for the car to be prepped to drive off the lot. He drove 30 minutes to my area to fix a problem we had with the car after we left the dealership the same day, and he made sure to put me in contact with Hector in the service department to make sure that I get my steering wheel replaced since there was some entry port damage. I have to wait for the part, but am enjoying my Ioniq! A much better experience than we had at the other Hyundai dealership we had gone to the day before. Johnny deserves a bonus...hope he gets one. More
Vendor Good customer service and help everything for good experience and professionals. She help me for my new car and price selection of course my wife like Good customer service and help everything for good experience and professionals. She help me for my new car and price selection of course my wife likes her car thanks for all your help More
Pleasant Experience Courteous and Knowledgeable staff. Relaxed and friendly environment. No sales pressures. We visited the dealership to purchase a new car and the entir Courteous and Knowledgeable staff. Relaxed and friendly environment. No sales pressures. We visited the dealership to purchase a new car and the entire process was handled very efficiently and we drove out of the lot in our new car in less than 3 hours start to finish. Overall we were very satisfied with our car buying experience and recommend the dealership to everyone. More
John is Awesome John Winchester was an amazingly kind salesperson. He took 3 hours with us and we never felt rushed and always felt he was on our side. We found our p John Winchester was an amazingly kind salesperson. He took 3 hours with us and we never felt rushed and always felt he was on our side. We found our perfect car and are driving it off the lot right now! Ask for John!! More
Great experience! Gabriel Murguia was so patient and helpful to us in our purchases we made. I would recommend him to anyone looking to buy. Gabriel and Ignacio in Fi Gabriel Murguia was so patient and helpful to us in our purchases we made. I would recommend him to anyone looking to buy. Gabriel and Ignacio in Finance made this experience pleasant. More
Great Experience So happy I stopped at Escondido Hyundai and met Walt. He was so helpful in getting me a test drive in an Ionic and explaining all the features of this So happy I stopped at Escondido Hyundai and met Walt. He was so helpful in getting me a test drive in an Ionic and explaining all the features of this wonderful car and I fell in love. Alex was helpful in trying to get financing but was unable so paid cash. Steve great in suggesting the addition of Easy Care and finalizing the sale. I was also impressed by the Parts staff in helping me get the accessories I wanted. Great company, great car and I tell everyone about my experience. More
Great sales/financing Never felt uncomfortable at all with sales (Walt) at all. Even asked him to let me drive 3 vehicles before deciding on the right one. He was very acco Never felt uncomfortable at all with sales (Walt) at all. Even asked him to let me drive 3 vehicles before deciding on the right one. He was very accommodating, knowledgable, and professional the whole time. Hyundai is a great car maker and I hope to be a customer for a long time. The only downside to this specific dealership is that they are located in an old, worn out bank and the new car lot is up the road (sales has to drive you up there). They need to relocate to a better facility. More
Very Satisfied I worked with Gabriel and he was great and helped me make a great choice on a new Tucson and I am very pleased with the service and the car. The rea I worked with Gabriel and he was great and helped me make a great choice on a new Tucson and I am very pleased with the service and the car. The reason for the 4/5 rating is during the financing I was given the 3 year service package the gap insurance and not told about their cost. I don't think it was done intentionally, Steve and I were talking while signing a lot of papers. It would have been easy for him to over look it, or for me to not realize it if he did mention it. All that said I am not mad in the least. Both the care package and gap insurance I would have purchased knowing the cost. I was simply a little shocked when I realized going through the paperwork at home that I was charged for them when I thought they were included. Overall, a very good experience and will be looking to them when I am in the market for a new vehicle. More
Great Service It was great service. I would recommend this place to family and friends in the future. It was a easy smooth process purchasing the vehicle. The custo It was great service. I would recommend this place to family and friends in the future. It was a easy smooth process purchasing the vehicle. The customer service has also been great when I have had issues that have come up since the day I bought it. The staff is very fast and professional at getting back to you. More