Hyundai Escondido

They did a great job. However, the were grease smears on the drivers door, and they used to just rinse off the vehicle when it was done. Not a huge deal to me but I do m However, the were grease smears on the drivers door, and they used to just rinse off the vehicle when it was done. Not a huge deal to me but I do miss that. We can do a tad better with making sure there are no noticeable grease smudges on the exterior of the vehicle when work has been completed… all that said, they always do a good job. Thanks More

After totalling my car, thought I could only afford a used car. I was wrong, Rafael worked to put me in a beautiful new Elantra for little more than what I would have paid for used cars I was looking at. used car. I was wrong, Rafael worked to put me in a beautiful new Elantra for little more than what I would have paid for used cars I was looking at. I'm very pleased. More

Alma Sanchez gave us a great quality of service and outstanding customer care. Thank You outstanding customer care. Thank You More

My service visit was awesome! !! While waiting I started talking to someone about the service department…… turned out to be the manager!! But it was all positive so it was cool. !! While waiting I started talking to someone about the service department…… turned out to be the manager!! But it was all positive so it was cool. More

Friendly and courteous. Understood my problem. Professional I called Hyundai of Carlsbad and they couldn’t get me in until October 4 I called Hyundai Escondido the same day Understood my problem. Professional I called Hyundai of Carlsbad and they couldn’t get me in until October 4 I called Hyundai Escondido the same day and they got me in two days later with no fuss I was extremely happy and happy with the service. More

It’s a tough business right now. . No more real choices.. you pick from a limited inventory ( 2 were available in my case) While not my favored choice. I chose the better one ( color . No more real choices.. you pick from a limited inventory ( 2 were available in my case) While not my favored choice. I chose the better one ( color really).. Given what the dealers are dealing with in these unprecedented Covid/Inflation/chip shortages with recession around the corner, if not already here, I nevertheless had a pleasant experience and thought all of staff I dealt with were professional, courtesy and put forth their best effort to move me through the sale…Although it’s been a very short time I’m very pleased with the car I purchased…From my point of view, nothing should deter you from dealing with Hyundai of Escondido…A special “shout out” to Jerry my salesman, Pedro and Ernie in the finance office! Thank you More

Everyone there was wonderful and very helpful! Service was quick and they were very informative! Service was quick and they were very informative! More

I was very happy with everything except for the fact that they didn’t return my controls to their original settings. For example the temperature was set to 63°, the car lights didn’t turn on when I opened t they didn’t return my controls to their original settings. For example the temperature was set to 63°, the car lights didn’t turn on when I opened the car door and the automatic headlights didn’t turn on at night. More

Service and repairs were great. The work was completed in half the time estimated. Terence was friendly and professional, not so much with his colleague. The work was completed in half the time estimated. Terence was friendly and professional, not so much with his colleague. More

Nice smiling people calm relaxed made sure I was treated well. Didn’t ask me for I’d to get my car but that’s okay well. Didn’t ask me for I’d to get my car but that’s okay More