Hyundai Escondido

Excellent service! Been here a few times and it’s always the best. Friendly, efficient and informative staff… plus comfortable waiting rooms! Been here a few times and it’s always the best. Friendly, efficient and informative staff… plus comfortable waiting rooms! More

Fast service Friendly staff. Don’t make you feel like you’re a bother. Will continue coming to your dealership for all of my service needs Don’t make you feel like you’re a bother. Will continue coming to your dealership for all of my service needs More

Deceptive and non transparent with condition of used “certified” vehicle. Not listed in Inspection Report. “certified” vehicle. Not listed in Inspection Report. More

Purchased a 2022 Hyundai Nexo from this dealership back in 2022. At the time they had me deal with a salesman that they stated was the expert on the Hydrogen Cars. He showed me a map of all the stations th in 2022. At the time they had me deal with a salesman that they stated was the expert on the Hydrogen Cars. He showed me a map of all the stations that would be coming online in the next 12-18 months including several in San Diego. At the time Hydrogen was $11.00/Kilo and now the current price is $36.00/Kilo. In addition most of the stations are now offline, shutdown, or were never built creating a very unfavorable situation in getting fuel. The closest station to me now is 60 miles away in Mission Valley. I have made attempts to have the dealership work with me on a trade for another vehicle but the Nexo has depreciated more than 75% of its value in just over 2 years. I have also contacted Hyundai directly and also corresponded with Randy Parker the President. No one wants to help and they continue to sell these vehicles. The dealership doesn't have any desire to help and Hyundai does not stand behind the vehicles they sell. BTW this was the 3rd car I purchased from them. Horrible. Don't buy from them or the brand. More

Terrance was very helpful with addressing our issues today. We need more people like him who are kind in their customer service. today. We need more people like him who are kind in their customer service. More

Bad place, but we have no choice. Staff are generally discourteous. After service courtesy car wash is absent. Very pricey. They will sell extended warranty but it will not cover any Staff are generally discourteous. After service courtesy car wash is absent. Very pricey. They will sell extended warranty but it will not cover anything. More

I had my sunglasses in the vehicle holding compartment (next to the sunroof) and the case was in the compartment between the two front seats. When I picked up the vehicle my sunglasses and case were gone. (next to the sunroof) and the case was in the compartment between the two front seats. When I picked up the vehicle my sunglasses and case were gone. More

Always a pleasant service appointment, from McQuell’s first good morning of the day to the accurate estimate of service time. The option for ride share transport is a great perk! first good morning of the day to the accurate estimate of service time. The option for ride share transport is a great perk! More

Clean professional and had my service done in a timely manner. With TV and snacks available manner. With TV and snacks available More

Hyundai Escondido is the best dealership I’ve encountered! The staff are knowledgeable and polite. In addition they make reasonable promises about servicing time and over deliver when possible . encountered! The staff are knowledgeable and polite. In addition they make reasonable promises about servicing time and over deliver when possible . I had to wait for the car and service was completed rapidly because they knew I was waiting. Even though they are not the closest dealership, I will use Hyundai Escondido! More