Hyundai City of Bay Ridge

Awesome sales rep and customer service! Veronica Sanchez was extremely kind and patient. She wasn’t pushy at all and made you feel comfortable. I would recommend this dealership to anyone lo Veronica Sanchez was extremely kind and patient. She wasn’t pushy at all and made you feel comfortable. I would recommend this dealership to anyone looking to get a new or used vehicle. More

well went to the dealer to look a 2016 ram truck 2 door I look up trucks in cars .com and I found a 2016 ram truck for 29,999 when I got to the dealer to look at the truck hade a sale price on the truck of I look up trucks in cars .com and I found a 2016 ram truck for 29,999 when I got to the dealer to look at the truck hade a sale price on the truck of 28,999 one thousand less so I said fine lets make a deal to buy the truck from Julio Perez sales person he was doing paper work then he comes to me I cant sell you the truck because we made a mistake on the price is now 37 thousand dollars I was so piss off I call them ask them the price over the phone they told me 29,999 was the price so I made an appointment went there today what a wasted of time they would not sell me the truck they wanted 37 thousand for the truck what a bad experience with bay ridged Hyundai I am going to call an attorney and talk to him see if they have the right to do this to a customer when there today may 25 2018 More

A GREAT HELP!!! Chris was a great help in our decision making to get our very first car lease. My husband and I were very happy with him and our brand new car!! Thank Chris was a great help in our decision making to get our very first car lease. My husband and I were very happy with him and our brand new car!! Thank you, Chris! More

Horrible experience They Advertised a used Toyota Camry and called me several times to verify that I was coming in. Upon arrival they attempted to hide the car I was inte They Advertised a used Toyota Camry and called me several times to verify that I was coming in. Upon arrival they attempted to hide the car I was interested in and tried selling me other cars. Once they realized I was only interested in the car advertised, the saleswoman pretended like she didn't know where it was located, I spotted it was parked in the street and pointed it out to her. Long story short, they had no intentions of selling me that car and made it very clear. Wasted a 2 hour drive. Avoid this place, very deceitful sales practice and downright inconsiderate of buyers. More

Julio Perez - BRHyundai I leased a car at Bay Ridge Hyundai . I got to test drive my car , I got the color I wanted and the lease price I wanted , Thsnks to the sales per I leased a car at Bay Ridge Hyundai . I got to test drive my car , I got the color I wanted and the lease price I wanted , Thsnks to the sales person Julio Perez. Very honest , personable young man . If you are interested in dealership there , ask for Julio. More

What an experience So my experience started off rocky but Veronica quickly corrected my doubts. I went with one car in mind only to find out it had been sold, ironicall So my experience started off rocky but Veronica quickly corrected my doubts. I went with one car in mind only to find out it had been sold, ironically by Veronica the previous day but was still showing available on the website. Veronica it seems is a mind reader as she steered me to cars were within my thought process. Simply put i got the best car that i did no research on and i am quite happy today. I was double teamed with Veronica and Neil Aneil Marajah-from Trinidad, who made sure from water to popcorn we were taken care of. Great team, great teamwork, both understanding your needs quickly and not trying to oversell. More

Great Experience Down To Earth Knowledgeable & customer service oriented. Very straight forward from the beginning to ending and was in and out two hours max. Good dea Down To Earth Knowledgeable & customer service oriented. Very straight forward from the beginning to ending and was in and out two hours max. Good dealership and staff I , would highly recommend. More

Helped me on a lease deal Julio was great from the beginning! He was confident and made sure I got exactly what I wanted at the price I wanted. I’d definitely recommend him to Julio was great from the beginning! He was confident and made sure I got exactly what I wanted at the price I wanted. I’d definitely recommend him to anyone I know! More

Aviod at all costs Recently I found a vehicle that was being advertised on several auto search websites that I was interested in. After contacting this dealer as to its Recently I found a vehicle that was being advertised on several auto search websites that I was interested in. After contacting this dealer as to its availability and getting a Carfax emailed to me I decided to make the 3+ hour round trip journey to Brooklyn to look at it. I test drove the car and decided that it was a good buy and I was going to negotiate to buy it. I sat down with the salesman and explained that I was not looking for financing as I planned on paying cash for it. He went to his manager and came back to tell me that he would only honor the advertised price if I financed it with $3000 down. If I want to buy it with no financing it would cost me $3,000.00 more over and above the advertised price. I pointed out to him that on 3 different websites and the dealers own site there was no mention of the fact that the advertised price was only available if it was financed. Needless to say I left without buying the vehicle and the feeling that this dealer was dishonest and sleazy. The next day I decided to call the general sales manager to find out if he was aware of the unethical behavior of his sales department. I asked the receptionist to transfer me to his line and she kept asking me what I wanted to talk to him about. I would only tell her I was a customer who tied to purchase a vehicle and had a complaint and wanted to talk to him before I contacted Hyundai corporate consumer complaints. After waiting for a while a man who identified himself as Mohammed the assistant general manager picked up (he is listed on the company’s website as a salesperson) and again grilled me about the nature of my call. I repeated my explanation and was told he was not currently available. I then left my phone number with the request to have him call me when he was available. Almost a week later I have yet to hear from him which is not surprising as the Better Business Bureau gives Bay Ridge Hyundai a grade of ”F” . My advice to anyone thinking of dealing with this company is to steer clear; there are many reputable car dealerships out there but this dealer not one of them! More

When you're here you're family I was ready to lease a car at another dealership when I gave into my wife who asked me to please look at Hyundai. With the intention of walking in and I was ready to lease a car at another dealership when I gave into my wife who asked me to please look at Hyundai. With the intention of walking in and walking out, I went there yesterday to look at selling my car and beginning a new lease. From the moment we walked in the door we were greeted by Juan and he made it his absolute mission to find the perfect car for me. Juan and Iggy were so helpful and were super patient when I left to make a final decision. They were never pushy and were honest and open about everything . Today when I returned to get the car, the computer systems went down . This was no fault of the dealership and I began to worry I might miss a doctors appointment. Without hesitation Juan assured me not to worry and if the car wasn't ready he would drive me there himself. Needless to say he drove me to the doctor and back to the dealership - talk about customer service ! We were gone less than an hour and when we returned my car was waiting. I'm so happy my wife convinced me to look at just one more place, because this was wonderful experience. I would highly recommend this dealership to my friends and family , and in fact I already have ! More