Hyundai City of Bay Ridge

"Worst Dealership Ever & Not Trustful" "Don't purchase car from this dealership". Their services are so bad that you can not imagine. First thing "They sell you car in double amount as it i "Don't purchase car from this dealership". Their services are so bad that you can not imagine. First thing "They sell you car in double amount as it is listed online". Second Thing "They will apply so many extra charges which you have never ever heard of". Third thing "if you have any questions regarding your vehicle or any contract then they will say our finance department will reach out to you but they never respond back". Same thing is happening with me. I am trying to reach out to these guys since December 2018 to cancel my vehicle service contract. They pick up the phone and every time they say to me we will figure it out something. Now they have black listed my phone number. So please think 100 times before going to this dealership. More

LIES!!!!! I went to redeem an incentive as well as Test drive, and met with a Tall man named MATT - who took my email and said I will have the gift card sent to I went to redeem an incentive as well as Test drive, and met with a Tall man named MATT - who took my email and said I will have the gift card sent to my email...… this is a TRICK ,,, its been two weeks. I called a week later to speak with Matt and was told he doesn't work there regularly and was only assisting them that day. HE ISNT AN EMPLOYEE of BRH - so why was he on the floor. More

Was above expectations.initially Everything went as planned during the sale process. Lease price, condition and staff behavior all above par. Traveled from New Jersey to get. The pric Everything went as planned during the sale process. Lease price, condition and staff behavior all above par. Traveled from New Jersey to get. The pricing and mileage changed when I showed up - but that was not terribly significant - not blaming the dealer on that one.. The receipt of the tags was an unmitigated disaster; I had to call continuously from New Jersey and they finally ended up sending someone with the plates. Buying or leasing a new car should be relatively stress free. I will not give them another chance when my lease is up. The price changed when I confirmed 36 months @ 12k per year, but I just needed to get out of there. More

2017 CPO Elantra I purchased a CPO 2017 Elantra and have not stopped smiling yet.I cannot say enough about the staff at Bay Ridge Hyundai. I really just wanted to leav I purchased a CPO 2017 Elantra and have not stopped smiling yet.I cannot say enough about the staff at Bay Ridge Hyundai. I really just wanted to leave with a decent car at a decent price, but they saw to it that I left with a great car at a great price! Paul, my salesperson, was absolutely great!!!!! He walked me through the whole process and made sure everything I wanted to see was available to test drive. It is really nice to talk to salesperson who not only knows a lot about the cars but is genuinely interested in them as well. Paul was not at all pushy in fact completely the opposite, he really wanted to ensure that I left happy, and I did! Ahmed the manager was also wonderful. He was the first to greet me as I came in and kept checking in with me while they completed all the paperwork. I could not be happier. Worth noting, I did not arrive until 6pm and no one ever made me feel rushed. I did not wrap up everything until after they were scheduled to close and they really made me feel right at home. If you are in the market for a car, stop in and see for yourself! More

HORRIBLE I don’t know how Neil goes to bed satisfied with himself. He is the biggest scam artist I have ever met in my life. When I first leased the car, I was I don’t know how Neil goes to bed satisfied with himself. He is the biggest scam artist I have ever met in my life. When I first leased the car, I was promised all the bells and whistles. The second my money was handed over Neil was nowhere to be found. I have been promised a second set of keys since March which have yet to be mailed to me. It doesn’t help that the manager who oversees him is as equally incompetent. BR Hyundai has absolutely no pride in their company and definitely does not care about customer satisfaction. I will NEVER lease a car from them again. More

Great beginning turned sour! ANEIL MARJAH IS THE WORST!!!! I purchased a new Hyundai in March 2018, at the time of the deal NEIL, the salesmen was very helpful, until after the deal was made. Neil had promise I purchased a new Hyundai in March 2018, at the time of the deal NEIL, the salesmen was very helpful, until after the deal was made. Neil had promised me additional items that would come with the car and it is now almost six months later and I have not received anything. I have made multiple attempts to contact him. He avoids my calls and when I went to the dealership he just gives me empty promises. Very disappointed in his professionalism. More

Stress less experience and satisfyed customer Ahmad and Munir are excellent sales people. Ahmad worked with me to have a stress less experience. I left with the car I wanted and a good deal. I wou Ahmad and Munir are excellent sales people. Ahmad worked with me to have a stress less experience. I left with the car I wanted and a good deal. I would certainly recommend Bay Ridge Hyundai if you want a good experience. More

Beware of Ahmad Hamdan I bought a used car from BR Hyundai yesterday. After I paid for the car, I got home and I realized I had not been given the 2 keys (which were guaran I bought a used car from BR Hyundai yesterday. After I paid for the car, I got home and I realized I had not been given the 2 keys (which were guaranteed on the contract, part of the "certified pre-owned" I paid for). When I called to let them know I would be picking up the keys, the receptionist was rude and made me call back. I was then put on hold for 13 minutes. The selling agent ignored me. When I persisted, I was put on the line with Ahmad Hamdan, who was rude and defiant from the beginning of the call. He basically told me "you don't get the extra keys" and "deal with it" (even though the contract said otherwise) and then became more and more rude, as the conversation went on. I will make it my goal to let everyone know about how horrible my experience was with these con artists. Please do not make the mistake I made - DO NOT set foot in this horrible dealership. More

Julio Perez Julio provided great service. He was very accommodating and kind, and he dealt with our problems in a professional, respectful, efficient, and timely Julio provided great service. He was very accommodating and kind, and he dealt with our problems in a professional, respectful, efficient, and timely manner. I would highly recommend buying a car with Julio. More