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Hyundai City of Bay Ridge
Brooklyn, NY
273 Reviews
We are a premier New York Hyundai Dealership located in Bay Ridge Brooklyn, proudly serving Brooklyn, Queens, Staten Island, Nassau County, and The Bronx. No matter where you are, it's worth the trip!
From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none.
We are now a FAMILY owned and operated dealership and our new mission is to serve our customers and community based on three common principles: Transparency, Efficiency, and Respect.
Our Hyundai City family vows to run our operation with complete Transparency. Whether in our showroom, service center, or parts department, our team will demonstrate complete openness in both our pricing and our processes.
Your time is extremely valuable, so we strive to be as efficient as possible and have made many investments in our processes and technology to achieve maximum productivity and minimize wasted time, effort, and expense.
Lastly at Hyundai City of Bay Ridge, we set a standard of respect amongst our customers, community, and employees. You will not find a better buying experience than you will at Hyundai City of Bay Ridge.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 273 reviews
February 25, 2021
Sucker with a full mouth of lies. He only cares about how to squeeze the money out of the customers and doesn't give a xxxx about what they want in the end. Don't do business with this dealership. You will r to squeeze the money out of the customers and doesn't give a xxxx about what they want in the end. Don't do business with this dealership. You will regret every penny you spend here. More
by Ray
Employees Worked With
Christopher Velez-Padua, Anil Marajah, Lulu Hoppe, Richie Vento, Rocco Trentacosta, Mohammed Fardos
December 12, 2020
I contacted this dealership via their text feature and the person of whom I was speaking with was completely rude and had an attitude. I was in the market to purchase 2 vehicles (1 new and 1 used) and ask the person of whom I was speaking with was completely rude and had an attitude. I was in the market to purchase 2 vehicles (1 new and 1 used) and asked for some kind of discount that would be worth it for me. This person asked what I was willing to pay for her to earn my business. I gave her my number and she countered with hers. Her number was close to full price on both vehicles so not much of a discount. I declined their counter and wish them happy holidays. This is when she responded with " if you do the math, its not full price but thats fine " I strongly suggest management properly trains their staff in sales. No way to do business. Very unprofessional! If you have the option to go eslewhere, I strongly suggest you do so. More
by Ndemetrulacos
Employees Worked With
A woman
December 01, 2020
I first went to another Hyundai dealership. I was not greeted respectively and my questions not answered. My family and I left that dealership and decide to go to Bay Ridge Hyundai. As soon as we walked greeted respectively and my questions not answered. My family and I left that dealership and decide to go to Bay Ridge Hyundai. As soon as we walked in we were greeted by Rohan.Sal answered my questions/concerns as well as my other 3 family members. Raza did my finance explained in detail. I did leave Bay Ridge Hyundai Dealership with my 2020 Santa Fe.It was a smooth ride home. Thanks Sal,Raza and Rohan BR Hyundai More
by Carol H
Employees Worked With
Sal Kraiem, Raza, Rohan
October 11, 2020
Visited yesterday..From Rohan to Pietro he was the Salesman customer service friendly. They even sent as far as going to store for me I had a severe headache. My daughter picked up her car today very Salesman customer service friendly. They even sent as far as going to store for me I had a severe headache. My daughter picked up her car today very happy detailed about everything. Thank you More
by Ks
Employees Worked With
Pietro, Mohammed Fardos
July 27, 2020
Buying a new car can be a great experience! The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tu The team at Hundai Bay Ridge were amazing. LuLu and Neil were exceptionally knowledgeable, friendly, patient and helpful. I left with a beautiful Tucson and couldn't be happier. More
by Barbara
Employees Worked With
Neil, Lulu Hoppe
June 27, 2020
Horrible! Went to look at a car and couldn’t settle on a price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call price, got a call a few days later and we agreed on a price and we said we would take it. Was told the car was going to service and they would call as soon as it’s out so we could come down, we got the call that the car sold to someone else while it was in service. I would not recommend this dealership to anyone and now I know why most of the reviews are just like my experience. STAY AWAY! More
by Rob
Employees Worked With
Martika Floyd
March 17, 2020
I do not think I am going to be able to express how happy I am in a simple review. I dealt with Rocco, and the general manager Muhammad. In short, I received exactly the offer I saw on the bay ridge Hyundai I am in a simple review. I dealt with Rocco, and the general manager Muhammad. In short, I received exactly the offer I saw on the bay ridge Hyundai website. The staff was accommodating, friendly, informative, and patient. This is my first car, and Rocco walked us through all of the steps necessary to get driving. Helped us ensure the car, install the plates for us, and gave us a bumper protector. They set up the navigation for us, and taught us how to use all of the features in our new 2020 Hyundai Kona ultimate. I had wanted thunder grey, this color was not available (through absolutely no fault of theirs) So they gave me a call or I ended up liking even better, and upped the miles in my lease as an accommodation. The process was quick, easy, and a total 180 from previous experiences I had while looking for a car. I want to thank you all from the very bottom of my heart for an incredible experience. THANK YOU ROCCO!!!!!!!! More
by Rfhebron
Employees Worked With
Rocco , Mohammed Fardos
March 01, 2020
Top notch Quality service I worked with Chris and he was excellent educated and articulate and completely in his element I appreciate the service thanks again Chris excellent educated and articulate and completely in his element I appreciate the service thanks again Chris More
by Demekoboyd
Employees Worked With
Richie Vento, Christopher Velez-Padua, brian carroll
January 02, 2020
Stay away from this stealership, we worked with Neil and Stay away from this dealership, we worked with Anil Marajah (Neil). He tried to intimidate us into signing a lease on a new Elantra. Truthfully, he sc Stay away from this dealership, we worked with Anil Marajah (Neil). He tried to intimidate us into signing a lease on a new Elantra. Truthfully, he screamed at us for asking him the out the door price for the car. Apparently he wants us to sign the lease, give him the down payment and only then he will go over taxes and dealership fees. This is a textbook scam, I’ve been in sales all my life. What they are doing is actually illegal. Would you sign to buy anything without knowing the full cost? Take your business to a legitimate dealership. Do yourself a favor, STAY AWAY! More
by dulanja
Employees Worked With
Anil Marajah
December 02, 2019
Horrible experience with rude and inadequate staff . New leased car is in the garage without registration after 45 days. Called multiple times. Either get hangup on or get redirected to a full voicemai . New leased car is in the garage without registration after 45 days. Called multiple times. Either get hangup on or get redirected to a full voicemail box.. Escalating it to Hyundai and BBB. DO NOT BUY FROM THEM. They are bunch of liars. More
by CT19
Employees Worked With
Christopher Velez-Padua, Mohammed Fardos, Limo Nika, Camille Ciauri, Max Perez, Ahmad Hamdan, Anil Marajah, Tabitha Diaz, brian carroll, julio perez
