Hyundai City of Bay Ridge

Leasing my 2025 Hyundai Kona was by far the best car leasing experience I've ever had. It was an absolute pleasure working with Nephew Moe—his dedication and support made the entire process seamless. I' leasing experience I've ever had. It was an absolute pleasure working with Nephew Moe—his dedication and support made the entire process seamless. I'm beyond thrilled with my new car and couldn’t be more grateful to Nephew for making it happen. More

It was Memorable Day Event when we purchased our New Hyundai 2025 Kona Limited. The Hyundai Bay Ridge Dealership demonstrated team work, integrity, professionalism, and respect. Our salesmen Emre Isli Hyundai 2025 Kona Limited. The Hyundai Bay Ridge Dealership demonstrated team work, integrity, professionalism, and respect. Our salesmen Emre Islik provided us with a pressure free, informative experience. His company on test driving a New Hyundai Kona Limited 2025 car was a pleasure. Making us feel extremely comfortable, enabling us to fall in love with the car. Moe, showed us the infotainment system and answered what ever questions we had. Rohan helped us finance our New 2025 Kona Limited. We spent a good portion of time reviewing different options. He answered numerous questions thoroughly, Allowing us to go with a comfortable plan. A huge shout out to Danny for making our purchase complete. We recommend this Dealership if you want to purchase your next ride! More

This review is for the worst dealership I have ever dealt with, in 25 years of purchasing/leasing cars. In summary, I was being attended to by a salesperson that showed me a price for the Santa Fe 2025 Calli with, in 25 years of purchasing/leasing cars. In summary, I was being attended to by a salesperson that showed me a price for the Santa Fe 2025 Calligraphy package I agreed to. I paid the deposit we agreed to and was ready to pay the monthly amount he told me of. After days of going back and forth we finally got to the financing office ready to sign the deal, when at LAST MINUTE I was told a completely different price than what we agreed to originally. Due to having paid a deposit already, I was not allowed to back on the deal. This is very unprofessional and simply not good business practice. I finally agreed to the price and picked up the car once it was delivered. They then gave me a car with the wrong tire pressure, and although the window sales sticker states the cross rails are dealer install, they were given to me uninstalled. Lastly, I was supposedly given new tires yet TWO DAYS after receiving the car and not driving much the entire rear left tire blew out while in park. The dealership would not take responsibility for the damages and I had to pay for the new tire out of pocket. More

Victor was my salesperson. Very nice didn't try to add everything under the sun to my purchase. Although the F&I manager increase the price which they states they had to, to co Very nice didn't try to add everything under the sun to my purchase. Although the F&I manager increase the price which they states they had to, to cover the banks finance charges. In all reality it was to add the extended warranty. I was okay with the price as I too work for a car dealership. More

I thought i was going to be able to leave a favorable review after I left the dealership but yeah, not so much. This has been by far the worst experience purchasing a vehicle out of state and this is my review after I left the dealership but yeah, not so much. This has been by far the worst experience purchasing a vehicle out of state and this is my 3rd out of state purchase. Purchased from out of state 6 weeks ago. I'm currently driving around with an expired temp plate in my window because I've yet to receive my registration for my new vehicle. I called just before the temp was about to expire and was told sometimes it takes a little longer. It's been another 3 weeks and still nothing. Definitely doesn't seem important to them. Communication is not the greatest from this dealer/sales rep and when I do reach out to inquire, I get excuses. On top of the fact that I'm risking getting pulled over and getting ticketed for having expired plates, I got the title last week and it doesnt have the lienholder infornation on it. I did direct financing, so i came with a check but I expressed the importance of including the lienholder information when they did the purchase agreement, because we had to go back and forth about putting it on the purchase agrmt. Fast forward to yesterday or early this morning, I should say. I got a text at 1:14 am after sending a message to the sales rep at 2 pm the previous day. Super unprofessional to text a customer at that time of the morning. And of course as of today, I still haven't received my plates or my overage refund check from the registration fees that I overpaid. I don't feel that I should have to do leg work or continue to follow up when the dealer was responsible for handling the transaction and should be making sure I have my registration and plates that I've already paid for. Soon it will be 2 months since I purchased the ca Mr and he keeps trying to tell me this is normal! This is not normal and I've been buying car for over 20 years. Not once has it ever taken this long. I really think somebody dropped the ball and doesn't want to admit it! Either that or somebody just didn't know what they were doing! More

Good service but total credit goes to service advisor Jocelyn Lozano for greeting me with a smiling face and very effectively advising with updates on the service status of my car ! Jocelyn Lozano for greeting me with a smiling face and very effectively advising with updates on the service status of my car ! More

I recently had the pleasure to visit Hyundai City of Bay Ridge. It was the best car buying experience I have had. The sales person that helped me was Emre and he was attentive from the beginning of the proc Ridge. It was the best car buying experience I have had. The sales person that helped me was Emre and he was attentive from the beginning of the process and even with after care. I love my 2024 Hyundai Tucson. I will recommend this dealership and Emre to anyone looking to purchase/lease a vehicle. I will even recommended it to all my family members. Will definitely be back once my lease is up. More

I recently bought my car from this dealership, and it was the easiest, most pleasant car-buying experience I've ever had! Ray, the Senior Sales Consultant, and Rohan, the Finance Manager, were incredibly kin the easiest, most pleasant car-buying experience I've ever had! Ray, the Senior Sales Consultant, and Rohan, the Finance Manager, were incredibly kind, easy to work with, and straightforward. There were no gimmicks or haggling—just honest and clear communication from start to finish. Ray went above and beyond to make right by another awful dealership (not affiliated in any way). From our first phone call, he earned my trust with his quick responses and transparency. I felt so confident in his service that I put down a deposit over the phone. Despite living 50 miles away, I drove to this dealership based on a recommendation from Hyundai Motor America, and it was worth every mile. Rohan, the Finance Manager, beat my credit union's rate without any of the shady tactics I experienced at the previous dealership. He was respectful, professional, and made the entire financing process seamless. Both Ray and Rohan treated me, a single female, and my son like family. Their professionalism and friendliness made all the difference. They provided clear, honest answers to all my questions and ensured I felt comfortable and informed every step of the way. I'm so happy I trusted my gut and drove an hour and 30 minutes to work with this friendly, kind, transparent, and respectful team. They truly made what could have been a stressful process into an enjoyable one. I highly recommend this dealership to anyone looking for a smooth and honest car-buying experience. Thank you, Ray and Rohan, for making this the best car-buying experience ever! More