Hyman Brothers Mitsubishi
Richmond, VA
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49 Reviews of Hyman Brothers Mitsubishi
This team is literally full of professionals. Dustin, Clay, and Stuart made buying a car an extremely easy process and I felt like they were really looking out for my best interests. Most important to me Clay, and Stuart made buying a car an extremely easy process and I felt like they were really looking out for my best interests. Most important to me, they were honest and real which made the whole experience very comfortable. No better place to shop for a car! More
Excellent service This was my first time buying a car sight-unseen. The staff at Hyman Brothers, Dustin and Stuart in particular, were excellent. They answered my numer This was my first time buying a car sight-unseen. The staff at Hyman Brothers, Dustin and Stuart in particular, were excellent. They answered my numerous questions quickly and thoroughly, providing additional photographs and information as needed. The purchase process was seamless. The car arrived promptly and in exactly the condition described. Overall, I am exceedingly happy with both the experience and the vehicle. I would wholeheartedly recommend Hyman Brothers to other potential customers. More
We had an excellent experience after turning into the "wrong" dealership - - my husband and I were trying to get to the used Hyman Bros lot but he turned into the Mitsubishi lot instead and the row of Ou "wrong" dealership - - my husband and I were trying to get to the used Hyman Bros lot but he turned into the Mitsubishi lot instead and the row of Outlanders caught my attention straight away! Dustin greeted us quickly and introduced us to Clay who took time to find out what was important to us and show us several different vehicles so we could get a feel for what we preferred. We test drove, talked numbers, and everyone was so accommodating and helpful! We loved the car and decided we wanted to purchase, so off to Stuart we went to settle the finances and we were thrilled to get a better rate than we had planned... and Clay even made sure we could get everything wrapped up in time to make our movie reservation! Talk about excellent service. We will definitely recommend Hyman Bros Mitsubishi to anyone looking for a great affordable vehicle and a stress free buying experience! More
Great Experience Really was not looking for a car, was just out and about on a nice day. I was looking around the lot and Bret Lockett came out to talk. Typically, I f Really was not looking for a car, was just out and about on a nice day. I was looking around the lot and Bret Lockett came out to talk. Typically, I feel like salesman are like sharks, but working with Bret was just awesome. His knowledge of cars was incredible. He told me everything I needed to know about several vehicles I was looking at. I ended up buying a vehicle and could not be happier. The entire process from start to finish was seamless. He actually followed up later just to check and make sure everything was going good. I will certainly tell my friends and family about Bret and Hyman Brothers Mitsubishi. More
Amazing Service Dustin and Stuart went out of their way to work with me with my credit and where I wanted to be payment wise. The whole process of signing papers was Dustin and Stuart went out of their way to work with me with my credit and where I wanted to be payment wise. The whole process of signing papers was effortless and Stuart made sure I understood what I was signing before I signed. They were very informative and I never once got that car salesman feel from them. They genuinely wanted me to find a vehicle I loved and was comfortable with. I now own a cute Outlander Sport that I love! Definitely will recommend them to anyone looking for a new car. More
Quick and Easy Salesman did a great job listening to what I wanted. Dustin Himes had the vehicles I wanted to see ready upon my planned arrival time. I was at the Salesman did a great job listening to what I wanted. Dustin Himes had the vehicles I wanted to see ready upon my planned arrival time. I was at the dealership less than three hours where I was able to test drive a few options, complete all paperwork and be on my way. Overall great experience, quick and easy. More
Slam dunk!! I purchased a new car from Dustin and crew today and I can’t recommend him, and this place enough!! Residing 2 hours from Richmond, I expected it to b I purchased a new car from Dustin and crew today and I can’t recommend him, and this place enough!! Residing 2 hours from Richmond, I expected it to be challenging to negotiate remotely, but they made it an absolute breeze by working via text and calls. Amazing experience and I LOVE MY NEW MITSUBISHI SPORT! Don’t hesitate to visit them! More
Excellent Service I bought a new car from Dustin yesterday and could not be more pleased. I had to bring my kids for the whole experience and they were more than hospit I bought a new car from Dustin yesterday and could not be more pleased. I had to bring my kids for the whole experience and they were more than hospitable to my family providing balloons, coloring books, hot chocolate. This car purchase was to provide them a safer more reliable car and watching how friendly they were to my family made this car buying experience a great one. Will definitely use this dealership again. Thank you! More
Nightmare. Stay away. Our experience selling a car at this dealership was a nightmare. It took multiple trips to the dealership, to the DMV, and to the bank... Only to be t Our experience selling a car at this dealership was a nightmare. It took multiple trips to the dealership, to the DMV, and to the bank... Only to be told by the bank, when all of the paperwork was all said and done and I had the check in my hand, that "this check isn't worth anything," and the bank wouldn't even take it. After many calls and back-and-forth, I was assured the check "would be good" next week, but aside from giving my car back to me and voiding the check, they were unwilling to do anything else to make the situation right. They told me that because they offered me $100 more than the CarMax appraisal (and then tried to offer me a $25 gift card) "they had done enough." It is absurd that I sold them my vehicle in good faith, needing to take the check to the bank so I could go purchase a different vehicle for my family, and they then gave me a check that the bank would not even take. Upon further investigation, I learned that according to two other appraisal sources my car was worth $1500 more than they paid me, even after the $100 more than CarMax. I will never, ever, ever return to a Hyman Brothers Automotive dealership, and will encourage anyone who is in the market to buy or sell a car to do the same. I found most of the staff to be fairly rude, which was very disheartening after having had really great experiences with other dealerships in the past. Seriously. Save yourself a huge headache and go elsewhere. More
Enjoyable very easy and informative We were very pleased with our service and with our salesman Dustin. He was very helpful and knowledgeable. We will definitely be a return customer. We We were very pleased with our service and with our salesman Dustin. He was very helpful and knowledgeable. We will definitely be a return customer. We thank you for the pleasant experience and making it easy time for me and my wife. More