Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Pleasant Experience Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non- Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non-salemans') terms ! The original Battery failed, however, it was quickly and cordially replaced. The Finance dept., staff was cordial & polite, however, more intricate "details" of the contract could be explained more thoroughly. In spite of the few minor "quirks", I would recommended this dealership to others. More
Best car buying experience ever Prior to went I walked onto the Hyman Brothers lot, I had never been there. Immediately I was met with kindness and top notch customer service. Dre' T Prior to went I walked onto the Hyman Brothers lot, I had never been there. Immediately I was met with kindness and top notch customer service. Dre' Thomas, my sales consultant, listened to all of my wants and needs when it came to buying a used vehicle. He did not try to sell me on something I did not want or need. I wish all vehicle sales consultants were like him. Once I discovered the vehicle I wanted, Wayne, finance manager, was just as kind and professional as Dre'. They worked hard and advocated for me during the finance process. When it is time to buy another car I will definitely be stopping into Hyman Brothers West Broad first. Thank you! More
Courteous and helpful staff We arrived at the appointed time to find the vehicle in which we had expressed interest ready for our review and test drive. The agent was able to a We arrived at the appointed time to find the vehicle in which we had expressed interest ready for our review and test drive. The agent was able to answer most of our questions about the features of the vehicle. The price agreed upon was listed as "a fair price" by other car services. We were a bit disappointed in the trade-in allowance that we were given but other than that the service was good. More
Great Customer Service and Prices At Hyman Brother's you not only get a great price on your car, but excellent customer service. Leon has a nice attitude and he is customer oriented. At Hyman Brother's you not only get a great price on your car, but excellent customer service. Leon has a nice attitude and he is customer oriented. He cares about his customers experience. Also Hyman Brothers prices and rates are good. More
Quick and easy I was searching for a car while doing physical therapy when I came across a great deal at Hyman brothers. I left PT and went straight to the dealersh I was searching for a car while doing physical therapy when I came across a great deal at Hyman brothers. I left PT and went straight to the dealership and began walking the lot. That's when Leon Jones came up and showed me a better deal than the one I was looking at. About 4 hours later I was leaving the lot in my new car.(most of the 4 hours was me waiting on my bank) The next time that I am in the market for a new vehicle Hyman Brothers will be my 1st stop!! More
Excellent Customer Service From our first phone call, Antoine Pollard went above and beyond to find the vehicle for our needs. In fact, he arranged to have a car delivered from From our first phone call, Antoine Pollard went above and beyond to find the vehicle for our needs. In fact, he arranged to have a car delivered from Midlothian on very short notice so that we could test drive a couple models without traveling from W. Broad. The whole Hyman staff was very professional and we appreciated the "no nonsense" approach. In the search for our used vehicle, we visited many dealers. Some we won't ever visit again... Not the case with Hyman Bros. They will be the first stop next time and we will be asking for Antoine by name. More
Courteous staff and great deals I found the car I wanted online with Hyman Brothers through AutoTrader. Since I lived over three hours away, I was hesitant to make the drive unless I found the car I wanted online with Hyman Brothers through AutoTrader. Since I lived over three hours away, I was hesitant to make the drive unless I knew that I would get a good trade-in on my car. DRE' directed me to email him photos and info and less than 30 minutes later, he called me with a very fair trade. The no haggle price on my new car was very reasonable as well. All of the staff were extremely courteous and attentive. The car was beautiful and clean as a whistle. I was very pleased that I made the drive! More
Pleasant professional knowledgeable staff We visited Hyman Bros as we were looking for a first car for our 17 year old son. We found exactly what we were looking for and were very happy with We visited Hyman Bros as we were looking for a first car for our 17 year old son. We found exactly what we were looking for and were very happy with the value and service we received. And our son loved It!! Thanks Leon! More
Looking for a used Jeep Grand Cherokee Gardiner GQ Quaintance was so easy to deal with. The no haggle price was well within reason. Their inventory was impressive for a smaller lot with eve Gardiner GQ Quaintance was so easy to deal with. The no haggle price was well within reason. Their inventory was impressive for a smaller lot with everything from entry level first cars, to luxury icons and everything in between. This one was for ME! I bought a used car several years ago for the ex/ez-wife Carol to use and ended up repossessing that when she started cheating. Sold that bad boy fast! I highly recommend Hyman. My Daughter bought from them and my cousin and all good experiences! More
Very reputable dealership I visited this dealership by chance looking for a reliable used car. I met Leon the sales person. Leon was extremely courteous and professional. He I visited this dealership by chance looking for a reliable used car. I met Leon the sales person. Leon was extremely courteous and professional. He was very patient with me and my family, and kept accomodating us for our changing needs. The dealership offers clean reliable used cars. They replace brakes and tires, and any worn out parts in the car before selling. I would go Hyman over Carmax any day. They give you personalized server than carmax. We started with compact car and ended up buying a small SUV. The car is very clean and reliable. After I bought the car, I noticed that one of my remote wasn't working and they fixed it free of charge. I would recommend Hyman to my friends and family to buy their next car any day. Thanks Leon @Hyman. and Thanks Hyman. More