Hyman Bros. Nissan
Midlothian, VA
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Great experience!! The whole precess was easy and left knowing I recieved a great deal. Most of the research and price searching was done over email which didn't waste anyone's time. I'm a very satisf knowing I recieved a great deal. Most of the research and price searching was done over email which didn't waste anyone's time. I'm a very satisfied customer. More
Fabulous people!!! They were very friendly and worked with me and my financing needs. They went out of their way to get me out of my 2 door sports car and into a brand new, practical, stylish vehicle. with me and my financing needs. They went out of their way to get me out of my 2 door sports car and into a brand new, practical, stylish vehicle. More
From the moment I stepped in the Subaru dealership until I left with my 2012 Outback, the whole experience was a pleasant one. I particularly appreciated the professionalism of the people I dealt with, thei I left with my 2012 Outback, the whole experience was a pleasant one. I particularly appreciated the professionalism of the people I dealt with, their clear explanations, lack of pressure and patience. Never did I feel that I was being taken for a ride figuratively and that I felt at a disadvantage being a woman and in the older folks category! I would recommend the Pence dealership to my friends and to all those who wish to have a positive experience at the time of purchase and afterwards. Chris Rimbault More
Very profesional and friendly.Tom walker was very easy to work with.I felt comfortable.I will recomended to my friends amd people that I know,thank you. work with.I felt comfortable.I will recomended to my friends amd people that I know,thank you. More
For years i purchased Mazda and when I was looking for a new car I decided i would actually drive 3 different cars and make a decision. When I went to Pence the sales manager(Mr. Ronnie Spector) went above new car I decided i would actually drive 3 different cars and make a decision. When I went to Pence the sales manager(Mr. Ronnie Spector) went above and beyond not only explaining the Subaru legacy he also listened to my needs and we chose the right car. I love the Subaru legacy and it was the first buying experience where I didnt feel pressured and everything went real easy. I would and will recommend Pence Subaru to anyone who is looking for a new vehicle. More
This was a great experience. NO pressure just wanting to know how they could help me my needs and make a deal we would like. I felt they really were concerned about me and our financial situation. It is g know how they could help me my needs and make a deal we would like. I felt they really were concerned about me and our financial situation. It is great, not only did I get great new car but they are going to help me keep it in great working order by providing me with Pence For Life service. It saves us money and helps my husband stay on top of taking care of MY great new car. Thanks Ron and Rob. More
IPDM was replaced in our 2005 Pathfinder in November 2010 with a one year/12,000 mile warranty, and Pence replaced it. IPDM went out again within the warranty period, 10 months and only 9,000 miles and Pence with a one year/12,000 mile warranty, and Pence replaced it. IPDM went out again within the warranty period, 10 months and only 9,000 miles and Pence refused to honor the warranty. The General Manager told us "we do not do charity work, we are in business to make a profit." This is NOT our first bad experience with them, but it is our LAST. Worst customer service I have dealt with my entire life! More
I did a lot of looking around for a new car. I went to Pence Nissan to look at a pre-owned Altima. I thought the staff there was very friendly and really took the time to listen to me and what I was look Pence Nissan to look at a pre-owned Altima. I thought the staff there was very friendly and really took the time to listen to me and what I was looking for and what was in my price range. I was shown a 2008 Altima that I liked very much. I got introduced to Charles and he helped me with every question I had. They always made sure I had a drink and snack when we were working it all out. We finally came to a price of 17,999 which was in my budget and he worked with me to get the finacing I needed. I've had a few questions since I purchased and always been able to get someone on the phone in a timely manner. I would recommend them again. More
Purchased a new vehicle had to visit the shop over 4 times since purchase. I have not had the opportunity to enjoy the vehicle. I had to go back for a missing key, whole in the tire, re-sign loan docume times since purchase. I have not had the opportunity to enjoy the vehicle. I had to go back for a missing key, whole in the tire, re-sign loan documents, and etc.. More
I needed a new vehicle as my lease expired on my old vehicle. I was recommended by a friend and the help I was recieved was over the top. They spent time with me and found the perfect vehicle for me. vehicle. I was recommended by a friend and the help I was recieved was over the top. They spent time with me and found the perfect vehicle for me. I was so excited that I told my friends and family and 3 of them went over and purchased new vehicles as well. They went over and beyond. I am a customer for LIFE! Love the PENCE for Life that are included as well. Service gets you in and out in UNDER 1 hour. I would definely go back again. More