Hyman Bros. Infiniti of Richmond

Vernon James was wonderful to work with! He was knowledgeable and was committed to helping us find the perfect vehicle for our family. We highly recommend working with Vernon! knowledgeable and was committed to helping us find the perfect vehicle for our family. We highly recommend working with Vernon! More

Joseph was wonderful, but there was no mention of the previous owner being a smoker. They cleaned the car just enough to mask the odor initially. Once I got it home, the treatment that was applied wore o previous owner being a smoker. They cleaned the car just enough to mask the odor initially. Once I got it home, the treatment that was applied wore off and I am left with a car that reeks of a couple years of cigarette smoke. Trust is an important part of a big purchase like this. I cannot say I trust their sales team after my experience. More

Found the car I wanted at the mileage and price I wanted. Worked with Joe who was a pleasure to work with. And the buying process couldn’t have been easier. I was in and out within a few hours. Worked with Joe who was a pleasure to work with. And the buying process couldn’t have been easier. I was in and out within a few hours. More

Hyman Brothers Pre-OwnedOverall a 3 out if 10 . They did Hyman Brothers Pre-Owned Overall a 3 out if 10 . They did not care if we bought from them or not. The no haggle price is exactly that . The vehicle w Hyman Brothers Pre-Owned Overall a 3 out if 10 . They did not care if we bought from them or not. The no haggle price is exactly that . The vehicle was priced to high and they refused to drop it once red cent. The car according to KBB was 800 to 1000 higher. Upon pre inspection and after detail on the day we picked it up was still filthy inside. The salesman had to reclean the car again by himself. On checking out we had to be driven across the street to close and pay for car. Met with people I had no idea who they were. Rushed through the closing process. Don't recall anyone saying thank you for making a purchase. From anyone on the entire. staff. Once transaction was completed had to wait on salesman to pick us up and take us back to out car and we had to wait 30 minutes. Good thing I was with my son on his his first car experience or it would have turned out alot worse. The only thing I mean the only thing that made this transaction anything possible wa the car a one owner Toyota. The car sold us not the salesman or dealership it was the car. Hyman Brothers continues to lead by example on why consumers hate to deal with Dealerships. More

I am very happy with my experience in buying my car from Hyman Bros. I worked with Joe Taylor. The car was exactly what I wanted but during the test drive, the tires seemed to vibrate. Joe had it checked ou Hyman Bros. I worked with Joe Taylor. The car was exactly what I wanted but during the test drive, the tires seemed to vibrate. Joe had it checked out in the service department and they found the tires needed to be replaced. New tires were ordered and the car was ready the following day. Joe came in on his day off to complete the sale. I had an appraisal from Carmax that Joe and Thomas Hyman offered to honor so the entire transaction could take place at one time. I am very happy with my purchase! More

Joe Taylor was wonderful! I told him what I was looking for and my budget. He had the perfect car ready for me! Thanks Joe! for and my budget. He had the perfect car ready for me! Thanks Joe! More

Joe was awesome! No pressure, answered all questions and was patient. The experience was easy, fair prices, and honest. Now we own a used Toyota RAV4 that we think was a great investment and will be a great was patient. The experience was easy, fair prices, and honest. Now we own a used Toyota RAV4 that we think was a great investment and will be a great car for years to come. Thanks Joe and Hyman Bros!! More

Hyman brothers was such a pleasure to work with! They made our car buying process smooth and easy. They worked with us on every detail and Joe was very friendly, easy to get in touch with and true to his made our car buying process smooth and easy. They worked with us on every detail and Joe was very friendly, easy to get in touch with and true to his word. He was a overall great person and we really enjoyed his friendly personality and mannerisms. Eric was also very friendly and made all the final paperwork a breeze. Highly recommend if your looking for a car, talk to Joe Taylor! More

Everyone there was great! Joe took me out on a good test drive to get to know the car, Eric met my needs and was organized to get me out and on the road.... everyone should meet Dil! There was no pressur drive to get to know the car, Eric met my needs and was organized to get me out and on the road.... everyone should meet Dil! There was no pressure at all- a great way to check out the cars! More

Excellent service all around! We found what we needed online and scheduled an appointment. Joe and his team were awesome! I’m so grateful - and we love my new Acadia - thanks! online and scheduled an appointment. Joe and his team were awesome! I’m so grateful - and we love my new Acadia - thanks! More