Hyman Bros. Infiniti of Richmond

Above And Beyond Expectations I spoke to Joe Taylor inquiring about a vehicle and was able to make a deal over the phone 100's of miles away. The entire staffs courtesies and polit I spoke to Joe Taylor inquiring about a vehicle and was able to make a deal over the phone 100's of miles away. The entire staffs courtesies and politeness made me feel very comfortable upon arrival. They answered all of my questions and in my opinion, sets the bar for other dealers to follow. I have never experienced a purchase like this where everyone was so helpful. They all go above and beyond to make everything perfect. I look forward to dealing with Joe Taylor for my next purchase. This was truly a pleasure doing business and I will be back again. Thanks again Joe, Stuart and Brad! More

Excellent Customer Service Joe Taylor is an awesome sales person. Very matter of fact and not pushy at all. He made me want to buy a car from him because he was so Authentic and Joe Taylor is an awesome sales person. Very matter of fact and not pushy at all. He made me want to buy a car from him because he was so Authentic and not "car salesy" He was extremely accommodating and determined to find me something that would make me happy. The GM Stuart came out to meet me and my husband and he was as awesome as Joe. Great Experience and I am totally a Customer Service Snob.. They met all of my customer service needs. Great Experience! Oh yeah, don't let me forget about the finance guy " I can't remember his name" BUT he as equally as nice as the others. More

Ease of purchase with finance assist, with variable stock Went in with car in mind and there it was! Good selection and financial assist, with minimum difficulty. In hours drove home with a new car! Joe Taylo Went in with car in mind and there it was! Good selection and financial assist, with minimum difficulty. In hours drove home with a new car! Joe Taylor was and still is helpful. Lance Wampler gave us good interest and payment plan. So far no issues, almost 2 months, except picked up a screw in a tire; the car even advised me of lost air in the tire. Had it fixed, with no flat! More

Mercedes C300 Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I Joe Taylor, Brad, Haywood, Stuart: Joe knew exactly what I was looking for and found the perfect car. They were very accommodating and no pressure! I absolutely love my new Mercedes C300! More

Long distance purchase I found the car I was looking for, red corvette, black convertible top, with tan inside and Hyman Bros. had the car. All went well with purchase, all I found the car I was looking for, red corvette, black convertible top, with tan inside and Hyman Bros. had the car. All went well with purchase, all was done on phone, and car shipped to TN. More

Fantastic. Sales reps were as laid back as one could imagine. No pressure; no rush. Jim was fantastic. More than accommodating with an odd and fluctuating bu Sales reps were as laid back as one could imagine. No pressure; no rush. Jim was fantastic. More than accommodating with an odd and fluctuating buying timetable. Finance (Mr. George) was able to secure an APR rate half of what my insurance company offered. No hard sells on the extras, and great conversation to boot. Cannot recommend this staff enough; easily the best car buying experience I've ever had. More

Purchase process of Cadillac SRX The highest praise to Joe Taylor -- he was friendly, knowledgeable, and most helpful -- spent so much time with me to thoroughly explain all features The highest praise to Joe Taylor -- he was friendly, knowledgeable, and most helpful -- spent so much time with me to thoroughly explain all features -- and there are MANY -- of the vehicle. He is a credit to the business! I do, however, have to say the "detailing" of the vehicle for pickup left a few things to be desired -- both front windshield wipers were shredding, back wiper did not function, floor mat coverings with message "TO BE REMOVED BY DEALER" were not removed. The wiper blades were replaced and the back wiper repaired while I waited. I think a thorough "detailing" should have noted these deficiencies, and they would have been corrected prior to my arrival. Joe was most apologetic, and that I appreciated. More

Excellent Customer Service and Quality Car Joe Taylor went the extra mile and came to me. Drove down to Newport News to bring me the car I liked. Quick and painless transaction, most of the p Joe Taylor went the extra mile and came to me. Drove down to Newport News to bring me the car I liked. Quick and painless transaction, most of the paperwork had already been down over the phone. Spent just as long with my test drive as completing the paperwork. My 2013 Genesis was a top quality car that was exceptionally detailed. I would recommend Joe, and Hyman Bros Midlothian to anyone! More

Great experience at Hyman Bros.!!! Had a great experience working with Hyman Brothers! They worked really hard to get me a car and I am going to recommend them to anyone I know that is Had a great experience working with Hyman Brothers! They worked really hard to get me a car and I am going to recommend them to anyone I know that is looking to buy a car. Awesome!!!! More

Great experience at hymans bro don't go anywhere else !! Great experience with Joe Taylor , Brad , Daniel they all were very helpful this was the best experience buying I've ever had I would recommend this d Great experience with Joe Taylor , Brad , Daniel they all were very helpful this was the best experience buying I've ever had I would recommend this dealership to anybody and everybody who needs a car this dealership is the best dealership in the world ! Totally worth driving 2 hours from home More