Hyman Bros. Infiniti of Richmond

Don't buy online from them!!!! Received the car and paint job looked terrible. It was nothing like the pictures online. I had to immediately spend $250 to get it waxed and it s Received the car and paint job looked terrible. It was nothing like the pictures online. I had to immediately spend $250 to get it waxed and it still needs paint correction. The only reason I am keeping it is because to find a 2014 z4 with manual transmission is difficult. I will never purchase a car from them in the future. More

Purchase used lexus 350 Great experience with Hyman Bros. I went looking at a different car they had and then found the Lexus that i eventually bought. Very low-pressure, ver Great experience with Hyman Bros. I went looking at a different car they had and then found the Lexus that i eventually bought. Very low-pressure, very accommodating. They took care of everything. Even got me a better rate than my bank. Buying a car is a pain in the *ss and these guys made it good. More

Great guy s They were very nice to me. Very helpful and nice to meet sold a very fast nice car very considerate good smart guys made the They were very nice to me. Very helpful and nice to meet sold a very fast nice car very considerate good smart guys made the More

GREAT EXPERIENCE We are returning customers. Our salesman, Joe Taylor, is the best! Joe drove to West Broad location to pick up vehicle for us to test drive in Midlo We are returning customers. Our salesman, Joe Taylor, is the best! Joe drove to West Broad location to pick up vehicle for us to test drive in Midlothian store and ended up purchasing! More

In one word OUTSTANDING I would like to tell my story. Last night I'm driving home in my 2013 dodge that I recently purchased from Hyman Bros. The little red battery light I would like to tell my story. Last night I'm driving home in my 2013 dodge that I recently purchased from Hyman Bros. The little red battery light came on. Little while later my radio went off. Then the engine light came on along with the all idiot lights. Pulled it into the drive and shut it down. Turned right around and tried to start it. DEAD. Nope deader then 13 day old road kill. Me with a very short fuse, have my wife call Hyman Bros. Talked to Rodger in service department. He told us what we need to do, and my wife and I got the truck back to Hyman Bros. Roger was very professional and assured me that he'll take care of my new baby. Roger from the service department at Hyman Bros. deserves a raise/ big bonus. I thank you for taking such good care of my wife and I. Being a disabled veteran, I don't have a lot of patience. But let me tell your readers, everything about Hyman Bros. rocks the house. Highly Recommend if you have any kind of auto business with. Whether you are buying, trading in a vehicle, or needing service done, this is the place to do it. The sales & service is OUTSTANDING!!! Thank you Roger from service dept. for getting us in and out and back on the road. More

Great Deal - Take care of their customers! Great, Great deal by people who care about their business enough to treat their customers well! Very positive experience. Still feel good about my p Great, Great deal by people who care about their business enough to treat their customers well! Very positive experience. Still feel good about my purchase! More

Not too pushy but do not like the "no haggle" concept. The "No Haggle" concept may be deemed as less headaches for customers, but it can also be viewed as dealership not caring if they have your business.C The "No Haggle" concept may be deemed as less headaches for customers, but it can also be viewed as dealership not caring if they have your business.Can't say enough about Dennis Neathery. He went out of his way and was not in my way as I explored several vehicles and even test drove one I really loved. At this time, I have not purchased a vehicle. Not where I need to be at out the door price. Have prospects elsewhere also. Regardless, it was certainly a pleasure working with Mr. Neathery and hope to be able to do future business with him. My rating for dealership is 4 star but Dennis Neathery definitely a 5 star employee. More

complete attention when i walk inside.was not planning to by joe taylor help me as soon as i walk in the door.he answer my question truthfully and after that it was my decision to proceed.we test drove corvett joe taylor help me as soon as i walk in the door.he answer my question truthfully and after that it was my decision to proceed.we test drove corvette and he explain what we had to do if we go forward.i purchase the vehicle same day.but needed a new battery.joe put that on promise sheet.and i receive new battery that same day.iam enjoying my ride.i owe all my thanks to Joe,Brad for getting me a good rate,Stuart for coming up with good numbers fro trade in.THANKS GUYS.I WILL LET OTHER FRIENDS KNOW about the treatment i got at HYMAN. More

New Repeat Customers The entire process was a breeze. The sales, appraisal of trade-in, negotiation of trade in price and financing were all A+ service. Thanks guys! The entire process was a breeze. The sales, appraisal of trade-in, negotiation of trade in price and financing were all A+ service. Thanks guys! More

Easy to work with. We were not really in the market for a car, but we found one that we really liked. After talking with Chris and Sterling, we decided to take it for a We were not really in the market for a car, but we found one that we really liked. After talking with Chris and Sterling, we decided to take it for a spin and the next thing you know...it's in my garage. They made the transaction painless and smooth without any pressure of sales techniques. So far our experience here has been great. More