Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyannis Honda
Hyannis, MA
2,064 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,065 reviews
August 11, 2012
went shopping for a honda ridgeline,checked a dealership off cape,what a joke,so on my return home stopped into hyannis honda and found the truck i was looking for,right here on the cape.mark arnold was the off cape,what a joke,so on my return home stopped into hyannis honda and found the truck i was looking for,right here on the cape.mark arnold was the salesperson and he was excellent to deal with,very helpful as was will(forgot his last name)he did all the paperwork for finacing.i would not hesitate to buy another honda from hyannis honda.thank you l.pires More
by magicmikep
Employees Worked With
mark arnold and will
July 12, 2012
This was my second purchase of a new car at Hyannis Honda within the last 5 months. I received the same great service as the first time. Everyone working there is very friendly and extremely helpful. It m within the last 5 months. I received the same great service as the first time. Everyone working there is very friendly and extremely helpful. It makes buying a new car a truly enjoyable experience. Keep up the good work. See you in 3 years. More
by richoncape
Employees Worked With
Jim Donahue and Conrad Zirpolo
June 16, 2012
I found my CPO auto on line on a Sunday at noon, and owned it by 4. My entire experience at Hyannis Honda was exemplary. I traded my 2008 BMW for a 2011 Crosstour, and think (other than the convertibl owned it by 4. My entire experience at Hyannis Honda was exemplary. I traded my 2008 BMW for a 2011 Crosstour, and think (other than the convertible aspect) the Honda supersedes the Bimmer overall! Having lived in Barnstable for 35 years, I'd repeatedly heard high quality comments about the Hyannis Honda dealership. I was not disappointed with my actual experience. The sales people were not pushy, the price was right on both purchase and trade, the car was prepared and delivered when described, and the full tank of gas and inspection sticker were nice touches. I expect I will be satisfied with the service department when needed. Thanks! More
by therapizer
Employees Worked With
Curt, Danny, Brian
April 20, 2012
Everybody at this dealership was friendly and helpful. They gave me the best price right upfront and happily completed the deal with no issues. I have purchased many cars and this was by far the most ple They gave me the best price right upfront and happily completed the deal with no issues. I have purchased many cars and this was by far the most pleasant experience. I would purchase from them again any time. Thank you Hyannis Honda! More
by SGBernstein
Employees Worked With
Patrick and Jason
April 12, 2012
My recent purchase of a 2012 CR-V at at Hyannis Honda was a very positive experience. The entire staff was professional, knowledgable, and concerned for the consumer's welfare. Without reservation, I would a very positive experience. The entire staff was professional, knowledgable, and concerned for the consumer's welfare. Without reservation, I would highly recommend this company. More
by sbabbitt
Employees Worked With
Geoff (salesman), Ryan (mgr)
March 15, 2012
This was first brand new car and Hyannis Honda made it a awesome experience. They did everything with care and respect. I felt no pressure to buy. I ended up leasing a 2012 Accord and learned alot, definit awesome experience. They did everything with care and respect. I felt no pressure to buy. I ended up leasing a 2012 Accord and learned alot, definitely gonna get my second car at Hyannis Honda. More
by andymo77
Employees Worked With
Dennis Grant
February 27, 2012
My wife and I wanted a car for my college bound son to take to school. After looking around with the courteous help of Jim Donahue we decided to trade in my wife's 2010 CRV and get 2 new civics for my wif take to school. After looking around with the courteous help of Jim Donahue we decided to trade in my wife's 2010 CRV and get 2 new civics for my wife and son. After thinking about it and looking at the inventory I also decided to replace my 2006 Accord that has 245,000 miles on it as well. So we left with three new cars after a very pleasant experience with all of the staff at Hyannis Honda. We were very impressed with the low pressure manner in which the entire transaction was handled. I would recommend this dealership to anyone. More
by davidvangelder
Employees Worked With
Jim Donahue
February 27, 2012
Jim Donahue and Will Holland were very friendly, helpful, and very professional. I also have used the service department with other Hondas that I have owned, and they are top notch too. The selection of ve and very professional. I also have used the service department with other Hondas that I have owned, and they are top notch too. The selection of vehicles was more than I was expecting. Keep up the good work. More
by richoncape
Employees Worked With
Jim Donahue and Will Holland
February 20, 2012
The dealer called me one day after the review appeared and we worked out a settlement. He was truly concerned about my experience and anxious to keep me as a customer. I will continue to do business wit and we worked out a settlement. He was truly concerned about my experience and anxious to keep me as a customer. I will continue to do business with Hyannis Honda Service performed was 105000 mi. service. item 1 I told them of a noise in right front upon acceleration when I dropped off the car. I asked if the noise was fixed when they called to tell me it was ready. They told me it was fixed and the car was road tested! I picked up the car, 06 Pilot, and the noise was still there as soon as I started forward out of the parking space. A mechanic rode with me, heard the noise immediately and fixed it within 45 minutes or so. I don't believe the car was road tested Item 2. I dropped the car off at 8:00 AM. At 10:00 AM they called and told me the brakes were 95% worn and I needed rotors and pads all around.(about $1200) I have all my service done at the dealer. In late december 2011 I had the oil changed and they told me about all the things they checked which included the brakes and that the brakes were fine. I don't believe the brakes went from fine to 95% gone in 6 weeks. When I questioned them I got several "possibilities" When I first got the car in 08 and it was under warantee I complained about the brake pedal going close to the floor and the same for the emergency brake. I also complained about a scraping noise when I started moving in the morning. They told me all was well. Now the car is out of warantee and the causes of the things I complained about are reasons for the brakes going from fine to 95% bad in six weeks. I don't believe it. I don't believe that they check the things they claim to during the $30 oil change. I am surprised they were able to inspect my brakes more carefully than during an oil change when they were doing an "all day job" on the front of the engine More
by jruane
Employees Worked With
don't remember
