Hutchinson Kia of Albany

Staff has always been great. I have brought 2 cars for this dealership. the service dep has always been on time. I have brought 2 cars for this dealership. the service dep has always been on time. More

Visited the dealership and test drove a vehicle similar to the one I was looking for. Dealership agreed on a much lower price than what they initially presented me with. They pulled my credit report and pr to the one I was looking for. Dealership agreed on a much lower price than what they initially presented me with. They pulled my credit report and promised to be in touch with other dealerships to secure the vehicle I wanted. After multiple calls and text messages to the salesperson I never could get the financing terms sent to me. It has been one week and no one has called me to give me any updates on the search they are supposedly doing for the car I want. This is all after they pulled my credit report putting a ding on my file before ever even having a car secured for me. Absolutely ridiculous and unprofessional. I know several people that have gone elsewhere to buy their Kia’s because the prices are better. This dealership will try their best to get you to overpay. I would never give them my business and will be sure to make it known to anyone looking for a Kia to avoid the dealership in Albany. More

I'm very disappointed in the repair service there. The vehicle lasted 1 week after repairs. I called several times and every time the phone goes to voicemail. I will be seeking advice from my lawyer... vehicle lasted 1 week after repairs. I called several times and every time the phone goes to voicemail. I will be seeking advice from my lawyer... More

My wife and I bought a 2021 Kia Rio for our daughter back in May. A week after buying the car we’ve had an issue where the car intermittently won’t start, it’ll turn over but won’t start. I don’t think we in May. A week after buying the car we’ve had an issue where the car intermittently won’t start, it’ll turn over but won’t start. I don’t think we should have this issue with a brand new car. We’ve taken the car back to the dealership three times, all three times they haven’t been able to fix the issue. They’ve told us we need to bring the car in when the issue presents itself. Having to run back and forth to the dealership is extremely inconvenient and they don’t offer us a loaner vehicle or anything when we have to leave ours with the service department. I wouldn’t expect to be having problems with a brand new vehicle a week after purchasing it. I’m dissatisfied with this purchase and the way the dealership is handling our issue. This is by far the worst experience I’ve ever had with purchasing a new automobile and I will never purchase another Kia or any vehicle for that matter from a Hutchinson dealership. More