
Hutchinson Kia of Albany
Albany, GA
Filter Reviews by Keyword
By Type
Showing 99 reviews
Oil change appointment made with text- good for people with hearing issues. Time set that was acceptable. Work done per estimated time given. Thanks Michael! with hearing issues. Time set that was acceptable. Work done per estimated time given. Thanks Michael! More
I went in August to purchase a vehicle was told that I would receive my second fob in 3 days after purchase. I was okay with that. But it has now been almost 3 months and I have been back to the dealershi would receive my second fob in 3 days after purchase. I was okay with that. But it has now been almost 3 months and I have been back to the dealership 3 times about the fob and have been given the run around. I've called to the parts department because last I was told by the salesman who sold me my vehicle my key would be ordered and I will receive a call within 3 days, Well it has been 2 weeks since then. Called parts department, no knowledge of a fob being ordered. It's been a headache. More
The service department was wonderful. Michael Myers' customer service was excellent. They were all thoughtful and prompt. The waiting area was very nice. Michael Myers' customer service was excellent. They were all thoughtful and prompt. The waiting area was very nice. More
Hutchison Kia of Albany provides "exceptional customer service"👌 and Customer Service Rep Phillip Bailey was very professional 👏 in his demeanor and he is truly "to be commended" !!! service"👌 and Customer Service Rep Phillip Bailey was very professional 👏 in his demeanor and he is truly "to be commended" !!! More
Top notch professional service! Front office members are very accomodating in assisting me before I even ask for help. Instead of feeling like a number in line for service, I get fi Front office members are very accomodating in assisting me before I even ask for help. Instead of feeling like a number in line for service, I get first hand help and treated with star appeal! I can't imagine any customer rating this office less than 5 stars. Even the service members are friendly and it's truly by choice. Just a fabulous group of folks that make you feel welcome and appreciate your business. Even the Service who manages both the Toyota and Kia operations came in and spoke to me! Bring your vehicle by for service you, will not be disappointed! More