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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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April 03, 2018

Always fast and well done. Appointment made to fit my schedule. I arrived early and service was started immediately. Was back on the road before I finished my complimentary co More

by hms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Jackson, John Bilbrough
Apr 06, 2018 -

Hutcheson Ford responded

We appreciate your business and are here for your vehicle parts and service needs.

April 02, 2018

Always Helpful and Honest The issue was odd but they figured it out and fixed with with a fare rate. They have excellent communication, keeping me updated about what was going More

by karen.helmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for the positive review, Ms. Helmrich. Our wish is to keep our customers informed along the way to provide the best customer experience possible.

April 02, 2018

Service staff Very knowledgeable and always a great job. The service department always keeps me informed on what is going on with my vehicle and makes sure I am awa More

by pclady89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for your kind review, pclady89. We are always here to assist you and provide outstanding service for your vehicle.

April 02, 2018

Add on Took my Fusion in for service and later realized I needed a state inspection on it, too. Called and asked if they could do the inspection. The servi More

by jturner7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Apr 06, 2018 -

Hutcheson Ford responded

jturner7, thank you for bringing your Ford Fusion to us. We strive to provide excellent customer service while assisting our clients with their vehicle needs.

March 30, 2018

Very professional and friendly Vehicle was taken in on time and was finished in a very short time. People at dealership were all very friendly. I would recommend this dealership to More

by harley1951d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for the review and recommendation, harley1951d. Communication and dependability are top priories of our company philosophy. We are here to assist you with your vehicle needs, at any time.

March 30, 2018

Great staff, excellent service! I recently brought my car in for CD player repair. When it was determined that it couldn't be fixed, they ordered a brand new stereo unit, for no add More

by Hill061379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for bringing your car to us, Hill061379. Positive and helpful customer service is our top priority. We are happy you were pleased with the new stereo unit. Enjoy the tunes.

March 29, 2018

very good experience We know we will always be taken care of at Hutcheson's. Word travels fast in a small community and I know they all work hard to take the very best ca More

by tdeluca0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding
Apr 06, 2018 -

Hutcheson Ford responded

We are pleased that your experience as a very good one, tdeluca0. Our most important goal is customer satisfaction.

March 29, 2018

excellent Fast efficient service, the special was appreciated, the employees where friendly, we will be back again. The waiting area was comfortable and the b More

by ljbrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for your excellent review. We appreciate your business and look forward to providing assistance to you in the future.

March 27, 2018

Always a pleasure going to Hutchinson Ford. Excellent servic They make you feel as if you are the most important customer they have. Friendly, courteous and very sincere. Its a pleasure every time I go there More

by jibcab44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you, jibcab44, for the 5-star rating. Our customer's satisfaction is our most important goal.

March 26, 2018

Great Service from Start to End! Went in for an oil change along with some other minor car issues. The staff did a great job of keeping me up to date on the car status and communicat More

by StaceyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Our customers are the most important people to us, StaceyM. We are pleased that you were happy with our communication and high level of service standards.

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