768 Reviews of Hutcheson Ford - Service Center
Service and maintenance The service received at Hutchinson Ford is excellent and fast service. They listen to what I want and give that help. Thank you Hutchinson Ford. The service received at Hutchinson Ford is excellent and fast service. They listen to what I want and give that help. Thank you Hutchinson Ford. More
Waste of time and money Dropped off truck for a repair and told them that brakes stick a little bit sometimes and I was going to do the breaks soon. the next day got a cal Dropped off truck for a repair and told them that brakes stick a little bit sometimes and I was going to do the breaks soon. the next day got a call telling me that my rear end has locked up completely and cannot move and required a diagnostic and it was just my brakes and they could move just like I told them wasting my money on a diagnostic that I told him about. So I came down to pick up my truck without getting the repair I dropped it off for. Very disappointed More
GREAT SERVICE Professional & Friendly employees. They went out of their way to make sure we were well taken care of. I would highly recommend them to everyone! Professional & Friendly employees. They went out of their way to make sure we were well taken care of. I would highly recommend them to everyone! Thanks for the great service!! More
Service on Ford Truck Went in for oil change and tire rotation .. waiting area is nice, staff are friendly and wait time was short. The free snacks/drinks were a nice bonu Went in for oil change and tire rotation .. waiting area is nice, staff are friendly and wait time was short. The free snacks/drinks were a nice bonus. Thank you, keep up the great work and we will keep coming back. More
Oil change & service Employees & staff were all very courteous & polite. Service was explained and performed very quickly. Tyler was especially helpful in his recommenda Employees & staff were all very courteous & polite. Service was explained and performed very quickly. Tyler was especially helpful in his recommendations and explained it completely. More
Customer Service well done! I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out t I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out the door within 40 minutes. The problem was a screw had came out and was making the noise, everything was covered under warranty. I even got a great cup of coffee and some good conversation with Salesman Rodney. More
I TRUST HUTCHESON FORD These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch. More
warrenty items Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave me plenty of excuses & basically refused to work on my car. 3 times this happened. Drove an hour back down to Hutcheson & EVERYONE there was so nice. So helpful. Fixed everything under warranty with no issues. Worth the drive for me to return back to Hutcheson. Joe in service explained my issues so I could understand them. Again, everyone was more than willing to help me with a friendly smile. More
Service needed - immediate support from the Service Dept. needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and great communication. Inquired about all repairs prior, asked my opinion, provided options. More
Everthing went great! Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market pa Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market parts. More