Back

Hutcheson Ford - Service Center

St. James, MO

not yet
rated
768 Reviews

768 Reviews of Hutcheson Ford - Service Center

Sort by
November 15, 2018

Service and maintenance The service received at Hutchinson Ford is excellent and fast service. They listen to what I want and give that help. Thank you Hutchinson Ford. More

by swatersfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, John Bilbrough, Tyler Rolufs, Rick Lewis, Cody Parks, Tyler Collins
Nov 15, 2018 -

Hutcheson Ford responded

Thank you for taking your time to provide your feedback and experience with the service and parts teams here at Hutcheson Ford. We all strive to provide excellent customer service and by the 5-star rating you provided, it seems we are doing the job. Thank you for your business.

November 05, 2018

Waste of time and money Dropped off truck for a repair and told them that brakes stick a little bit sometimes and I was going to do the breaks soon. the next day got a cal More

by rickr007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gordy Wells
Nov 05, 2018 -

Hutcheson Ford responded

We apologize that we have disappointed you and we would like the opportunity to make it right. Please contact our Parts & Service Director, Dallas Gerding, at 573-265-2015. He is awaiting your call.

November 05, 2018

GREAT SERVICE Professional & Friendly employees. They went out of their way to make sure we were well taken care of. I would highly recommend them to everyone! More

by Maureen Skaggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rose, Joe Welch
Nov 06, 2018 -

Hutcheson Ford responded

Thank you for giving us a 5-star rating. Your business is greatly appreciated and we value your patronage.

November 02, 2018

Service on Ford Truck Went in for oil change and tire rotation .. waiting area is nice, staff are friendly and wait time was short. The free snacks/drinks were a nice bonu More

by Riverpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Nov 02, 2018 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your service needs. We greatly appreciate your business and thank you for the 5-star rating.

November 02, 2018

Oil change & service Employees & staff were all very courteous & polite. Service was explained and performed very quickly. Tyler was especially helpful in his recommenda More

by jbhodge39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Nov 02, 2018 -

Hutcheson Ford responded

We appreciate you bringing your service needs to Hutcheson Ford. Customer satisfaction is our number one priority. Thank you and hope to see you again.

November 01, 2018

Customer Service well done! I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out t More

by pjoyner731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Gordy Wells, John Bilbrough
Nov 01, 2018 -

Hutcheson Ford responded

We are honored by your review and 5-star rating. Thank you for entrusting your vehicle to our service department. Now enjoy your driving experience without the rattle. Hope to see you again.

October 31, 2018

I TRUST HUTCHESON FORD These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch More

by steelvillegirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Nov 01, 2018 -

Hutcheson Ford responded

Thank you for the 5-star rating and your words of trust. At Hutcheson Ford, our customers are family that can always rely on us. We appreciate your business.

October 29, 2018

warrenty items Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave More

by Joette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough, Amy Hitch
Oct 30, 2018 -

Hutcheson Ford responded

We thank you for selecting us for your purchase and service needs. Traveling one hour says that we must be doing something right. We appreciate you rating us with 5 stars and are honored with your feedback.

October 29, 2018

Service needed - immediate support from the Service Dept. needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and More

by rwgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough, Dallas Gerding, Tyler Collins
Oct 30, 2018 -

Hutcheson Ford responded

Having auto issues can be stressful. We are honored that you rated us with 5-stars based on your experience with our service department. Our customers mean the world to us thus their satisfaction is our priority.

October 23, 2018

Everthing went great! Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market pa More

by GREGDSMITH1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
...
60
...