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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

June 14, 2019

usual experience buying a car; Nathan was very personable. Nathan was very friendly, as was everyone I met there. Amy had all the paperwork in order. I was disappointed we had to play the "let me go check wi More

by ozarkgrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Amy Hitch, Tyler Valley
Jun 14, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your recent purchase. We appreciate you selecting us and value your business. We wish you many happy miles ahead.

June 13, 2019

Excellent service Excellent service. Felt comfortable with the salesman...didn't push. Made sure I got the best rebates available. Everyone was great and knowledgeable More

by sassygirl5070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Amy Hitch, Tyler Valley
Jun 13, 2019 -

Hutcheson Ford responded

We appreciate your business and thank you for selecting Hutcheson Ford. We pride ourselves on providing a level of customer service beyond expectations. We wish you many happy miles ahead.

June 11, 2019

Great place to purchase a vehicle. Great staff at Hutcheson Ford. Highly recommended if you’re looking for a vehicle check them out. They made the process very easy and quick. More

by dwynnii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Amy Hitch
Jun 12, 2019 -

Hutcheson Ford responded

We greatly appreciate you selecting Hutcheson Ford for your recent purchase. We value your business and thank you for the 5-Star rating across the board. We wish you many happy miles ahead.

June 10, 2019

Travis was a fantastic dealer Everyone was so helpful from start to finish. Travis was a fantastic car dealership and helped in every was he could.. We really appreciated it after More

by wallvictoria18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Amy Hitch
Jun 10, 2019 -

Hutcheson Ford responded

We thank you for selecting Hutcheson Ford for your recent purchase. A high level of communication and customer service is a top priority and we value the 5-Star rating you gave us. We wish you many happy miles ahead.

June 10, 2019

Unexpected repair I had been told that my battery needed replaced several months prior. So when the time came to do so it was a no brainer. They replaced the battery bu More

by richard_kahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Dallas Gerding
Jun 10, 2019 -

Hutcheson Ford responded

We thank you for bringing your repair to our service department. We do listen and truly care about our customers and their happiness. Please visit us again if and when we can be of assistance.

June 08, 2019

Aweso.e service department Took my new f-150 in to have the oil changed, dropped off the truck early for an appointment that afternoon and they got it done way earlier than it w More

by LKBrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding, Ron Riffel, Tyler Collins
Jun 10, 2019 -

Hutcheson Ford responded

We are very proud of your service team; they are very dedicated to providing outstanding customer service as well as exceeding expectations. Thank you for bringing your new F-150 to Hutcheson Ford.

June 08, 2019

A Perfect Car Buying Experience Although it was a bit of a drive from St. Louis, Hutcheson Ford had the car I was looking for, so my son and I decided to give them a try. We felt rig More

by Roe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Drew Tucker
Jun 10, 2019 -

Hutcheson Ford responded

Thank you for driving from St Louis to Hutcheson Ford. We thank you for your purchase and value your business. We believe our service is second to none, and it seems you do also. The 5-Star rating means the world to us.

June 07, 2019

Great service! I got 4 new tires for my vehicle. They ordered exactly what I wanted, and gave me the cost in advance, along with the option to buy an inexpensive roa More

by SouthSoundGal98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, the lounge manager, is simply great!:) She is friendly and professional., Joe Welch, Gordy Wells, Dallas Gerding
Jun 10, 2019 -

Hutcheson Ford responded

We are so pleased to receive your 5-Star rating and positive feedback. Customer service is a top priority for Hutcheson Ford as we strive to exceed our valued customer's expectations. Thank you for entrusting your vehicle to our service department.

June 07, 2019

Works hard to make their customers Happy This dealership goes out of it's way to make you feel like part of the family, they want you to be happy with your purchase because they really want y More

by cowboy0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Amy Hitch
Jun 10, 2019 -

Hutcheson Ford responded

You are correct, having Happy Customers is our goal. Thank you for your recent purchase. We value your business and thank you for rating us with 5-Stars.

June 06, 2019

They have always been very nice and helpful I have always had great service with Hutchison Ford. Bought it as a program car and they have always fixed any issues I have had. Service department h More

by FURMAMA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Amy Hitch, Cameron Bogart
Jun 06, 2019 -

Hutcheson Ford responded

Thank you for bringing your vehicle to Hutcheson Ford for service. Providing a complimentary shuttle service is just one of the ways we say we appreciate your business. We are honored with your 5-star rating.

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