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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

October 16, 2020

Dallas and his crew were great. I asked them to put a tow bar on my car, something they dont do very often. They got all the parts in, called me and got it installed in one day. Great customer service, More

by atwell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 16, 2020

Hard to work with on financing at first.Didn’t give me a Hard to work with on financing at first. Didn’t give me a fair trade in. The brakes were bad on the last Ford Edge probably a defect from beginning. More

by grlf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Welch
October 14, 2020

Very professional and always goes above and beyond to accommodate it's customers. The facility is always clean with a great atmosphere. Maintenance department always informative and helpful. More

by sbancroft0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Amy Hitch
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 13, 2020

Picked out the truck I wanted in about 15 minutes. Paperwork completed quickly. Running boards on and detailed same afternoon and delivered to my home same evening! Awesome service and Drew listened t More

by DonnaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tucker
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 12, 2020

They worked with me to find the exact vehicle I was wanting. Made me feel very welcome. The purchase was the least stressful purchase I have ever made at a dealership. Very easy to work with and made m More

by tlmy87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Kristi Marquez
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

October 12, 2020

I just took my 2019 Ecosport in for service, and I experienced the same great customer service from Hutcheson Ford that I always have. I wouldn't consider going anywhere else! My Ecosport, which I pur More

by SouthSoundGal98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Dallas Gerding, Tyler Rolufs
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

October 09, 2020

The staff was wonderful. They were extremely helpful. We had an issue with the shift housing and they took care of everything including a rental car. More

by janbobeaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Ron Riffel
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

October 07, 2020

Friendly, knowledgeable personnel (sales and finance). Never felt pressured to buy my vehicle or any after-sale products (extended warranty). I had an issue with the front tires being out of balance whi More

by dcline54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Kristi Marquez
Nov 03, 2020 -

Hutcheson Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

October 07, 2020

They are wonderful. They will schedule around your needs and get you in and out quickly. I love this dealership’s service department! Thank you so much Hutcheson Bunch!!! More

by remurr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Bogart
Nov 03, 2020 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 02, 2020

Hutcheson Ford has provided us with our last five car purchases. Each and every vehicle has met and exceeded our highest expectations and their sales reps are very knowledgeable and fair to deal with. More

by jack.cruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch and Carey Tucker, JIm Virant, Ron Riffel, Drew Tucker
Oct 05, 2020 -

Hutcheson Ford responded

Thank you for the 5 star review. We appreciate your business and look forward in seeing you for all your service needs.

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