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Hutcheson Ford
St. James, MO
1,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 27, 2022
I have had my Escape for less than 2 months and had a recall. Totally unexpected! Joe got an appointment for me right away and Tyler took care of me. Initially, Joe thought it would take 30-45 minutes recall. Totally unexpected! Joe got an appointment for me right away and Tyler took care of me. Initially, Joe thought it would take 30-45 minutes. Upon my arrival, Tyler informed me that it would be more like 2-2 1/2 hours. After further investigation into the recall, the fix was a lot more complex. A vehicle was not available for me to use but Tyler checked on me regularly, keeping me informed. Thank you, Tyler for your concern and thank you Hutcheson for always taking care of me! More
by clwilk7279
Verified CustomerEmployees Worked With
Joe Welch, Gordy Wells, Tyler Rolufs
July 27, 2022
We did not end up buying from you because as we test drove the 2015 F450 the check engine light came on and we were told you would not fix it. Good Luck to the person that buys it. Our sales person was drove the 2015 F450 the check engine light came on and we were told you would not fix it. Good Luck to the person that buys it. Our sales person was great though and very understanding. Would deal with her again just not the dealership. More
by REBLACKLAWNCARE
Employees Worked With
Drew Tucker
July 13, 2022
It’s worth my drive to go to Hutchinsen Ford for service. All the staff are nice and they keep you informed about what is goin on with your vehicle. I’m never there any longer than I need to be to get servic All the staff are nice and they keep you informed about what is goin on with your vehicle. I’m never there any longer than I need to be to get service done on my car. I appreciate them very much!!!! More
by monkeydayton7
Employees Worked With
Gordy Wells, Tyler Collins
July 09, 2022
I Hutcheson Ford has always been our choice been close to 30 years that we have done business with this establishment we really have no complaints 30 years that we have done business with this establishment we really have no complaints More
by lindaheuer
Employees Worked With
Tyler Rolufs
July 08, 2022
Good service over all the mechanic that did my oil change did not reset my oil life on my dash so I had to do it but other than that service was good did not reset my oil life on my dash so I had to do it but other than that service was good More
by york.micah
Employees Worked With
Dakota Chambers
