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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

March 08, 2021

Have been a Ford owner for 25+ years. This was my first purchase from Hutcheson. Hutcheson had serviced my last vehicle so my satisfaction with the service department led me to Hutcheson as the primary pl More

by Cindy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Myers
Mar 09, 2021 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 08, 2021

Tyler Collins is the best ,always picks up my truck and takes good care of it while it’s being serviced,He’s definitely a plus for the dealership More

by LDF guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Mar 09, 2021 -

Hutcheson Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hutcheson Ford. We look forward to serving you for many years to come!

March 07, 2021

Great communication. Very friendly and honest people. Was able to help me purchase a used vehicle with me living in another state. Very easy process! Thanks More

by MattJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Amy Hitch
Mar 09, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nathan. Enjoy your new vehicle, and feel free to revisit anytime!

March 05, 2021

I have until now always been satisfied with the service. I bought my car, an also and extended bumper to bumper warranty, here and have always brought it back for anything it needed. When in for scheduled m More

by 1948wheeler
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Tyler Collins, Cameron Bogart
Apr 15, 2021 -

Hutcheson Ford responded

On behalf of Hutcheson Ford we are very sorry that you did not have a good experience at the dealership. We are usually able to schedule vehicles to be picked up for service if you are local and we know ahead of time. If you would like to speak directly to our service manager Dallas his phone number is (573) 265-7015. He would be more than happy to discuss options to make your experience better in the future. Thank you for your review and for letting us know how we are doing.

March 03, 2021

We have bought cars at Hutcheson many times. We really like the way everyone helps you with your purchase. Our sale lady was Sara, she is awesome! More

by pegsdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Kristi Marquez, Sara Myers
Mar 09, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Sara. Enjoy your new vehicle, and please revisit us soon!

March 01, 2021

Great people I feel like they try there best to please me and are very friendly. It’s mince to be able to trust them to work on my truck without having to worry about anything More

by jrw211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Tyler Rolufs
Mar 09, 2021 -

Hutcheson Ford responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

March 01, 2021

Can't remember the employee's name but he was cordial, prompt and knowledgeable. He answered my questions concerning the service I had done and explained it to me. More

by STILCRZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Blount
Mar 09, 2021 -

Hutcheson Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Mar 10, 2021 -

STILCRZN responded

Will do.

February 27, 2021

Hutchison Ford has been our go to dealership for the last 3-4 years. From the salesman to the service staff they are top notch. We’ve used other dealerships in the area, but wouldn’t go anywhere else. Nat More

by brian_kriete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Gordy Wells, Amy Hitch
Mar 09, 2021 -

Hutcheson Ford responded

We couldn’t be happier that Nathan provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Hutcheson Ford team. We hope you are enjoying your new vehicle, please come back to visit anytime!

February 25, 2021

Sarah was great!! Very knowledgeable! Especially with the car app and working it to try to teach my old self!!!! I would use her again!! More

by carenj2002
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Kristi Marquez, Sara Myers
Mar 09, 2021 -

Hutcheson Ford responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Hutcheson Ford with only the best there is to offer. It’s great to hear that Sara helped to make your experience such a positive one. Enjoy your new vehicle!

February 18, 2021

The staff is always friendly and helpful and goes out of their way to help you find the type of automobile your looking for Thank you More

by gretabarnes21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Amy Hitch, Caleb Pratt
Mar 09, 2021 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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