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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

April 01, 2021

Ordered 3 new trucks right before covid shut everything down. They kept me informed of where they were in production the entire time. Drew and the whole gang are awesome to work with. Service Department is More

by jzumwalt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Rodney Barnett, Drew Tucker, Patrick Davault
Apr 15, 2021 -

Hutcheson Ford responded

Thank you Jimmy, on behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience here. Enjoy your new vehicles, and please revisit us soon!

March 31, 2021

All good. Had to wait for a detailing of my car, and still waiting for my title. But all explained to my satisfaction. Will use in future and will recommend. More

by bonnie61729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Drew Tucker
Apr 15, 2021 -

Hutcheson Ford responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

March 26, 2021

Our 8th vehicle purchase and we wouldn't consider going anywhere else. Mike and Joy Tucker are the absolute best along with Kristi Marquez & Anthony Billingsley. Mike & Joy were there to help us several More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Ryan Shockley, Kristi Marquez
Mar 27, 2021 -

Hutcheson Ford responded

Thank you so much for sharing your experience with Hutcheson Ford Our goal is 100% customer satisfaction. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

March 25, 2021

Excellent service from the service department, friendly and helpful staff. Actually shows you the parts (air filter) that needs to be replaced and advices you when next service is due. More

by boxerman1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker, Rick Lewis, Cody Parks, Cameron Bogart, Charity Satterfield
Mar 27, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience.

Mar 28, 2021 -

boxerman1962 responded

Love your Deal

March 25, 2021

Service is always excellent at Hutcheson! They make sure you are satisfied and happy with all they do. Be sure to give them a try! More

by LindaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Mar 27, 2021 -

Hutcheson Ford responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

March 24, 2021

Everyone was absolutely amazing and I had no issues from start to finish with buying my new to me car. Everything was explained to where I could understand, nothing was hid from me, and I am super greatful More

by gods_little_angel87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Amy Hitch
Mar 27, 2021 -

Hutcheson Ford responded

Your recommendation means a lot to us. Thank you for choosing Hutcheson Ford. We look forward to serving you for many years to come.

March 23, 2021

Great experience!!! Everyone was friendly and my service was friendly. We will be returning our vehicles to this location. We appreciated the convenience as well. More

by MS_JESSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Clark
Mar 27, 2021 -

Hutcheson Ford responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

March 22, 2021

Excellent salesman and and most friendliest staff. Everyone was willing to help with anything and were patient and kind. No one was pushy or in a hurry. Would highly recommend the dealership and Rodne More

by mopar318mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Amy Hitch
Mar 27, 2021 -

Hutcheson Ford responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new vehicle and look forward to seeing you again.

March 22, 2021

Not the old Hutcheson Ford I use to deal with. Would not take money down to hold car for 24 hours. Didn’t know until I got there if car would be available or not. Have bought several cars here, but believe More

by KD_KOEPKE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Shockley, Amy Hitch, Caleb Pratt
March 21, 2021

Had a terrible experience with Hutcheson Ford in St. James and will never buy another vehicle from them again. I bought a F-250 from them in February of 2020 also got the power train and drive train war More

by Yolanda.davis21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Pratt
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