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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

August 03, 2021

Great service!!! Very fast and friendly. Always take my F-150 to this location because they never disappoint. Thank you again for the exceptional service! More

by MATTHEWDOELLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Blount, Aaron Johnson
Aug 06, 2021 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 02, 2021

Friendly and thorough service. One minor item, the drivers side floor trim was skuffed up from mechanics boots that left a black grease spot stain. More

by jahutch28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Aug 03, 2021 -

Hutcheson Ford responded

We appreciate you taking the time to leave this review. Your feedback is valued!

July 31, 2021

Caleb Pratt was absolutely amazing! We have bought vehicles before, but we never needed a reliable truck as fast as we did this time and he was just the person to do it! He found us exactly what we ne More

by thompson.sarah.dawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Pratt
Jul 31, 2021 -

Hutcheson Ford responded

Thank you for taking the time to leave this great review! We appreciate the feedback and are so pleased you had a great experience. Best of luck to you all on your new move! Thanks again for the 5 stars!

July 31, 2021

All around great experience on our 2018 Ford Explorer it’s our third purchase from Caleb Pratt and if we ever in the market again we will be back More

by leaineidert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Pratt
Jul 31, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you have enjoyed your experiences with Caleb!

July 30, 2021

Nice people and excellent to work with. Very helpful. Anthony extremely curtious showed me many features. Ready on time. Did all that was promised. Would highly recommend. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley
Jul 30, 2021 -

Hutcheson Ford responded

Thank you for taking the time to leave us this great review! We appreciate the feedback and the recommendation very much.

July 30, 2021

Will be bringing my edge to you from now on . Dallas was awesome to work with and was determined to figure my issue out and did !!! Thanks More

by finney0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding
Jul 30, 2021 -

Hutcheson Ford responded

Thank you so much for sharing your experience with Hutcheson Ford. Our goal is 100% customer satisfaction. We want every experience to be “five stars”!

July 30, 2021

The idea of having to write a review in order to complete the survey is absolutely maddening. This is one reason I refuse to even complete a survey. More

by elginmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Tyler Rolufs
Jul 30, 2021 -

Hutcheson Ford responded

Thank you for taking the time to leave this review! We know your time is valuable. Thank you for being a great customer.

July 29, 2021

My wife and I found ourselves in needing to buy a used vehicle. Mike and Drew worked with us well and got us into a vehicle we never imagined we would own! More

by HAYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker
Jul 30, 2021 -

Hutcheson Ford responded

Thank you for the 5-star rating! We are so excited you are happy with your experience! Enjoy your new vehicle!

July 25, 2021

Just had an oil change and it was terrible there was oil everywhere and some of the plastic guard on the undercarriage was ripped off. Asked about another issue with my truck but apparently couldn’t even di More

by taylorbakescakes97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Rolufs
Sep 28, 2021 -

Hutcheson Ford responded

Thank you for leaving your feedback. We strive to make every customer experience enjoyable. We’re really sorry we’ve not been able to meet your expectations this time. You can always contact our service manager Dallas at (573)265-7015 if you have any concerns. He will be happy to help you out.

July 24, 2021

This is second time we’ve purchased a used vehicle from this dealership and have had a great experience both times. Great professionalism and willingness to make a deal. More

by ceepitre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Drew Tucker, Charity Satterfield, Kristi Marquez
Jul 26, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership!

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