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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

November 10, 2021

I highly recommend this dealership not only for sales but also service. 5 stars dealership More

by rheapitts2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Drew Tucker
Nov 11, 2021 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

November 09, 2021

great job took the time to do the job right my f150 great job took the time to do the job right my f150 looks great job well done More

by bdelliott04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Nov 11, 2021 -

Hutcheson Ford responded

Thank you for taking the time to leave this review! We are so happy to hear you are happy!

November 08, 2021

Always good communication with optimal repair results. I am never disappointed with the service department. More

by db3641495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Tyler Collins
Nov 11, 2021 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! Our service team will happy to hear your feedback. Thanks again.

November 08, 2021

I took my truck in for diagnostics after having some hard shifts and was fully prepared to eat the cost of some major work since I am in the 150,000 mile range. They found the problem, it was under an extend More

by drfd623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells
Nov 11, 2021 -

Hutcheson Ford responded

Thank you so much for sharing your experience with Hutcheson Ford Our goal is 100% customer satisfaction. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

November 03, 2021

This was my personal truck but have worked on our association trucks too they are always great to work with More

by josmodray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Nov 06, 2021 -

Hutcheson Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

November 01, 2021

Did a great job in minimal time. This is normal for Hutcheson. Charge was reasonable too. More

by tomx2
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Nov 06, 2021 -

Hutcheson Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hutcheson Ford. We look forward to serving you for many years to come!

November 01, 2021

Always responsive and very helpful. I have never had a bad experience here and would go anywhere else. More

by brian_kriete
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Nov 06, 2021 -

Hutcheson Ford responded

On behalf of all of us at Hutcheson Ford, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

October 27, 2021

Very friendly salesperson and finance people and a fair deal on a vehicle I’m happy with. The whole process took bit longer than I expected More

by twagn0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Drew Tucker, Sara Myers
Nov 06, 2021 -

Hutcheson Ford responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

October 27, 2021

I am a fleet manager and manage about 2500 assets across the county. Hutcheson Ford and Tyler Rolufs in service has been the best experience I have had with a Ford dealer this year. More

by MIKE@WTFTRUCKS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Nov 06, 2021 -

Hutcheson Ford responded

Wow! Thank you for this great review! We are thrilled to hear your experience with Tyler and our dealership was a great experience.

October 27, 2021

Several maintenance issues taken care of in a timely manner. Friendly staff. Clean waiting area and restrooms available while I waited. More

by BACONAVIATION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley Eads, Dakota Chambers
Nov 06, 2021 -

Hutcheson Ford responded

We're happy to see that you had a 5-Star experience at Hutcheson Ford. Thanks for sharing.

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