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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

November 17, 2021

Everyone at Hutcheson Ford is wonderful. Can't remember ever having a bad experience with them. More

by LENHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Tyler Rolufs
Nov 20, 2021 -

Hutcheson Ford responded

So glad you hear this! Thank you for taking the time to leave us this review. We love seeing 5 stars!

November 16, 2021

Good job. Really see no reason to make it mandatory to write 15 words for something you can say in 2. More

by eeades58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding, Tyler Collins, Collin Blount, Brad Delong, Jeremy Clark, Logan Chick, Peyton Curtner, Brendon Crabtree, Dakota Chambers
Nov 16, 2021 -

Hutcheson Ford responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

November 16, 2021

As always, Hutcheson Ford takes care of their customers, hands down. Very easy to deal with. More

by jason.w.detullio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Tyler Collins
Nov 16, 2021 -

Hutcheson Ford responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Hutcheson Ford.

November 16, 2021

In all my years of buying vehicles and dealing with car dealers, never have I found a dealership like Hutcheson Ford, that cares about their customers, that will go out of their way to help you get what yo More

by jason.w.detullio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tucker
Nov 16, 2021 -

Hutcheson Ford responded

Jason, we are so thankful to have you as part of our family! Thank you for your kind words. They mean so much to us!

November 15, 2021

Salesperson was great but timing wasn't great as she didn't warn us about the cutoff to get purchase completed before end of day due to short staffing, thereby missing out on better financing. More

by missmary72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Myers
Nov 16, 2021 -

Hutcheson Ford responded

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service.

November 14, 2021

Our experience at Hutcheson Ford was wonderful as always. Anthony and Amy were fantastic to work with. Great experience! More

by awells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Ryan Shockley, Amy Hitch
Nov 16, 2021 -

Hutcheson Ford responded

Thank you so much for taking the time to share your experience at Hutcheson Ford. We take pride in knowing our customers are happy with their store experience.

November 12, 2021

Very easy going dealership. Anthony was great! Got my appraisal fast and brought a great offer. Anthony and Amy made my son and I feel very comfortable. I’ll definitely go back to Hutcheson Ford for my More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Amy Hitch
Nov 16, 2021 -

Hutcheson Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hutcheson Ford. We look forward to serving you for many years to come!

November 11, 2021

No complaint except there was no coffee in the waiting room. Service was excellent and the staff was polite and friendly. More

by cellar_rat68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Nov 11, 2021 -

Hutcheson Ford responded

Sorry to hear about the coffee. Let us know and we will make you a fresh pot when you're here again! Thank you for taking the time to leave us a review. We appreciate your feedback and business.

November 11, 2021

I took my vehicle in to get one problem fixed. And now I have several things issues wrong with it which all worked fine before I took it in here. Time to find another shop. More

by Navy Veteran
Price
Recommend Dealer
No
Employees Worked With
Dakota Chambers
Dec 20, 2021 -

Hutcheson Ford responded

Thank you for leaving your feedback. We strive to make every customer experience enjoyable. We’re really sorry we’ve not been able to meet your expectations. You can always contact our service manager Dallas at (573)265-7015 if you have any concerns. He will be happy to help you out.

November 11, 2021

Always helpful, friendly and great service! My go to place for my car. You can't go wrong with Hutcheson! More

by LindaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Dakota Chambers
Nov 11, 2021 -

Hutcheson Ford responded

Thank you for leaving us a great review and your continued support. It means so much to us!

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