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Hutcheson Ford

St. James, MO

Overview
Reviews
Vehicles
4.7
1,598 Reviews
Call Dealership (573) 265-7015
View Awards

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

December 12, 2021

These guys are like a breath of fresh air. I believe they are the last of a type of car dealer that will cease to exist in the way cars are sold. We need to appreciate them and support the personal tou More

by jusrhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We appreciate you!

December 11, 2021

We love doing business at Hutcheson Ford. Never had a bad experience with any part of the dealership. Whwn we need a vehicle we go straight to Rodney and Hutcheson Ford More

by thunt4425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Gordy Wells, Amy Hitch, Dallas Gerding
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Dec 13, 2021 -

Hutcheson Ford responded

We couldn’t be happier that Rodney provided you with a great car buying experience! Thank you for your business and leaving this review!

December 10, 2021

They did and amazing job! They were super fast and efficient. I will be going back More

by Loygirl2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Chambers
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Dec 13, 2021 -

Hutcheson Ford responded

We look forward to serving you again! Thank you for the great review!

December 10, 2021

They are very friendly and fast. I have had nothing but good experiences with them. More

by Judycallahan771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Chick
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

Thank you so much for sharing your experience with Hutcheson Ford. Our goal is 100% customer satisfaction. We want every experience to be “five stars”!

December 10, 2021

I have always received great service from Hutcheson Ford in St James. Great dealership. I have purchased trucks from the them the last 11 years. They also did all the service on them. More

by asanazarojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Joe Welch
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

Your continued support means so much to us! Thank you! We look forward to being here for you for many more years. Thanks again!

December 09, 2021

They got me in and out quickly, which they have been doing for many years. More

by bharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

Thank you for your continued business! We are happy to always take care of you. Thank you for taking the time to leave us a review!

December 08, 2021

From the moment we walked in the door, we were treated like family. Everyone was very professional, knowledgeable, and helpful. More

by rlc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Rodney Barnett, Drew Tucker
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

December 08, 2021

Everyone was very friendly when I arrived and they were very prompt at explaining anything that needed to be fixed on my vehicle! More

by kirstao3219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember who I worked with
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

We appreciate your feedback! Thank you for the review and allowing us to help get your vehicle fixed.

December 05, 2021

No pressure buying experience, always willing to find what you want. Service department is also excellent, and never wastes your time. More

by Martian151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Bridgette Wells, Joe Welch, Gordy Wells, Amy Hitch, Tyler Collins
Report | Print
Dec 13, 2021 -

Hutcheson Ford responded

We appreciate you taking the time to leave us a good review! Thank you for the 5 stars!

December 04, 2021

Staff was not very friendly or helpful. Acted like they didn’t care if they sold a vehicle or not. Like we were bothering them. Not impressed!! More

by Nannette
Recommend Dealer
No
Employees Worked With
Caleb Pratt
Report | Print
Dec 20, 2021 -

Hutcheson Ford responded

Hello Nannette, We’re sorry to hear of your less-than-satisfactory experience with Hutcheson Ford and hope you will accept our sincerest apologies. Being known for our great customer service is something that we take great pride in. We are very sorry that you had this experience. We value our customers' opinions and would like to thank you for bringing this to our attention. If you would like to reach out to our sales manager Ryan Shockley at (573) 265-7015 he would be happy to listen to your concerns to help address any problems that you may have had while at the dealership.

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