Hutcheson Ford

Great service Your service department is wonderful! You always get me in on short notice and your always very polite and very knowledgable! I would recommend you Your service department is wonderful! You always get me in on short notice and your always very polite and very knowledgable! I would recommend you highly! More

OK Ford Dealership, but we DO NOT recommend Service Dept. I absolutely love my new truck and I couldn't speak more highly of my Ford. The Service Department has made major errors on oil changes and other serv I absolutely love my new truck and I couldn't speak more highly of my Ford. The Service Department has made major errors on oil changes and other services. I will not be using their service department again, as they did not try to please me upon paying the bill. They give not give a discount/s for BOTH major mishaps while I truck was getting paid services done. What a shame. More

Honest, friendly, low pressure sales department Many times you fear going to buy a new or used car based upon past experiences with car sales people and high pressure sales tactics, asking for your Many times you fear going to buy a new or used car based upon past experiences with car sales people and high pressure sales tactics, asking for your phone number so they can keep calling you, telling you someone else is coming to buy the car, etc., etc. This was NOT the case at Hutcheson Ford. From the time I met Nathan he was friendly, honest, knowledgeable and checking into questions he wasn't sure about. Showed me various options when it came to my trade-in as well as financing options with real life, personal stories about the options. Changed my impression of buying a used car in a very pleasant way. People do business with friends. I will definitely be back to see my new friends. More

service The service department got my vehicle in promptly eventhough I did not have an appt. I received a call back after the problem was found and corrected The service department got my vehicle in promptly eventhough I did not have an appt. I received a call back after the problem was found and corrected. More

customer service I recently had issues with my radio system. It is the Microsoft ran system. It would just go off and come back on after a few seconds to a few minut I recently had issues with my radio system. It is the Microsoft ran system. It would just go off and come back on after a few seconds to a few minutes. Called Gordy and he immediately started trying to fix it. He was very very nice and extremely patient. It was a warranty issue, so Ford would only let him change the thing at a time. It took from July to September (I believe) to fix it. In the end they ended up sending an engineer from Ford to look at it and from what I understand I ended up with almost a new radio anyway. My only complaint is I wish they would have just let him do that in the beginning instead of me not having my vehicle for days and sometimes weeks at a time. I had 5 loaners. As far as customer service, Gordy should get a huge raise. He is very kind. It seems to be fixed now, I hope. I will continue to use your service department because of Gordy. Can't say enough nice things about him. Overall, I wasn't happy about how long it took to fix, but I am very happy with the customer service and will deal with Hutchinson in the future. More

Great Place I have always felt like Hutcheson Ford Sales has been a Great Place to take my vehicle to have serviced. They know they vehicles and are able to answ I have always felt like Hutcheson Ford Sales has been a Great Place to take my vehicle to have serviced. They know they vehicles and are able to answer any question I have. There convenient service offers to pickup and return my vehicle at my place of employment and that means a lot. Thank you! More

Excellent Service Every time I take my car to be serviced, the people and service are great! Everyone is very friendly and eager to help. They are always quick to get Every time I take my car to be serviced, the people and service are great! Everyone is very friendly and eager to help. They are always quick to get you in and help you out. More

WAY TOO EASY Found the vehicle, called Anthony at the dealership, filled out the online credit app, arrived at dealership that day, went over and signed paperwork Found the vehicle, called Anthony at the dealership, filled out the online credit app, arrived at dealership that day, went over and signed paperwork and had my truck!!! More

Friendly and understanding This was my first time getting a car from a dealership and they were very helpful with all my questions. They were able to make my payments fit my bud This was my first time getting a car from a dealership and they were very helpful with all my questions. They were able to make my payments fit my budget. More

Review of experience buying from the dealership @ St.James The dealership and the salesman have been excellent in finding the vehicles that we requested and explaining the details about each one of the three w The dealership and the salesman have been excellent in finding the vehicles that we requested and explaining the details about each one of the three we bought from them. More