Hutcheson Ford
St. James, MO
Filter Reviews by Keyword
By Type
Showing 1,598 reviews
Wonderful buying experience!! My wife and I were looking for a used Transit to fit our family, Nathan found one for us that fit our needs. This was the third vehicle we have bough My wife and I were looking for a used Transit to fit our family, Nathan found one for us that fit our needs. This was the third vehicle we have bought from them and will definitely go back. They are not pushy, just up front with you from the beginning. Some minor things needed to be done to the vehicle on the inside and Gordy made sure it was taken care of. Also before we picked it up they detailed it for us and it looked great. Thanks!! More
Best ever I have purchased Many cars both used and new. Hutchison Ford, (hands down) is top on my list. I have purchased in St. Louis, Mo.. and other bigger c I have purchased Many cars both used and new. Hutchison Ford, (hands down) is top on my list. I have purchased in St. Louis, Mo.. and other bigger cities, but none compare. More
New Truck Purchase Hutcheson Ford is great to work with. They have a great culture and focus on customer satisfaction. They are always willing to go the extra mile and Hutcheson Ford is great to work with. They have a great culture and focus on customer satisfaction. They are always willing to go the extra mile and treat each customer as if they were their only client. More
Great people , great deal! My wife and I recently purchased a slightly used Ford Escape from Hutcheson Ford in St. James, Missouri. Travis Holt was our salesman and did a great My wife and I recently purchased a slightly used Ford Escape from Hutcheson Ford in St. James, Missouri. Travis Holt was our salesman and did a great job. We also worked with Gordy in service, and Any in finance. Our overall experience was the best. I highly recommend this dealership. Good people, great deals! More
Great Experience Travis Holt was great and went out of his way to make sure we were happy. We would highly recommend buying from him and would buy from him again. Travis Holt was great and went out of his way to make sure we were happy. We would highly recommend buying from him and would buy from him again. More
2015 Ford SuperCrew Bought my truck in early Dec. 2017' and took it to Nashville in Feb. 2018 two months after purchase.I had not had a reason to turn on the air conditio Bought my truck in early Dec. 2017' and took it to Nashville in Feb. 2018 two months after purchase.I had not had a reason to turn on the air conditioner until I was down south and it was 80 degrees.My air conditioner did not work at all.Today I called the service department and explained the issue I was having.I was told since my truck has 38,000miles on it,it is out of warranty and I did not purchase the $2500 extended warranty,there was nothing they could do to help me.I am 99% sure since this is the first time I have tried the air conditioner,it was not working when I bought it! I understand I am 2000miles out of warranty,but I would like to think the dealership would back the sale of a $40,000 truck better than that. More
Rapid Professional Experience Jessica Roy, Chase Ford & Ryan Shockley are true professionals that make vehicle purchasing an enjoyable experience. Proud to have these pros and thi Jessica Roy, Chase Ford & Ryan Shockley are true professionals that make vehicle purchasing an enjoyable experience. Proud to have these pros and this dealer in our community. More
Service and now Sales I came in for routine service on my Mercury Milan and ended up driving away with a Ford Taurus SHO. I've been doing business at Hutcheson Ford for ov I came in for routine service on my Mercury Milan and ended up driving away with a Ford Taurus SHO. I've been doing business at Hutcheson Ford for over 20 years. I've not found a better service department at any dealer I have visited. I wander through the used cars occasionally while I'm waiting. On my recent visit, a beautiful 2014 SHO got a hold on me and wouldn't let go. The salesman, Jordan, was very knowledgeable about the cars that he showed and worked with me. It was a little like the expression, giving a horse the reins. In the end, I had to have the SHO. Also thanks to Jessica in Finance for her help and patience. More
Bought newer truck Traded my truck in for bigger truck F 250. After 2 weeks I really didn’t like the box feel and truck was too much for me. Went in and spoke with Ryan Traded my truck in for bigger truck F 250. After 2 weeks I really didn’t like the box feel and truck was too much for me. Went in and spoke with Ryan to see if there were any options. He had Nathan show me a few trucks. Very knowledgeable on the different options. I chose one and then Ryan worked his magic and worked out a deal. Amy explained the options we had with extras. While I waited for my new truck to get ready they allowed me to keep my F250 to use. Nathan helped me sync up my phone and went over all the buttons. Ryan wanted me to be happy with my choice of truck and happy with my experience with Hutcheson! The only thing that wasn’t top notch was the detailing of my new truck. It needed more attention. That was a bit disappointing. More
Purchased a used 2016 Explorer We purchased a used 2016 Explorer and so far have been pleased with the vehicle. I worked through Nathan and Ryan , mostly Nathan. Both were great t We purchased a used 2016 Explorer and so far have been pleased with the vehicle. I worked through Nathan and Ryan , mostly Nathan. Both were great to work with. They were open and fair with the purchase of car and helped me understand the buying process. If possible, it would be helpful to include a copy of the original sale list for the vehicle to see what options came on the vehicle. For future reference, it would be good to send the customer down the road with a full tank of gas (we got that with our Buick Enclave), the Explorer's tank was half full. More