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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

March 05, 2018

Wonderful buying experience!! My wife and I were looking for a used Transit to fit our family, Nathan found one for us that fit our needs. This was the third vehicle we have bough More

by meli0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Gordy Wells, Amy Hitch, Jessica Roy
Apr 09, 2018 -

Hutcheson Ford responded

We were pleased to find the right vehicle for your needs, meli0, and thank you for your third purchase. We are honored and humbled.

March 04, 2018

Best ever I have purchased Many cars both used and new. Hutchison Ford, (hands down) is top on my list. I have purchased in St. Louis, Mo.. and other bigger c More

by rheapitts2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Gordy Wells, Amy Hitch
Apr 09, 2018 -

Hutcheson Ford responded

Your continued patronage is greatly appreciated Rheapitts2017. We are honored to be selected as your top choice for past and future purchases.

March 01, 2018

New Truck Purchase Hutcheson Ford is great to work with. They have a great culture and focus on customer satisfaction. They are always willing to go the extra mile and More

by gary.klossner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch
Apr 09, 2018 -

Hutcheson Ford responded

Your business is important to us, Mr. Klossner, and our top priority. Enjoy your new vehicle and come see us again soon.

February 28, 2018

Great people , great deal! My wife and I recently purchased a slightly used Ford Escape from Hutcheson Ford in St. James, Missouri. Travis Holt was our salesman and did a great More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Gordy Wells, Amy Hitch
Apr 09, 2018 -

Hutcheson Ford responded

Don, thank you for your purchase of a Ford Escape. Our job is to make your overall experience with us a positive and enjoyable time. Your business is much appreciated.

February 28, 2018

Great Experience Travis Holt was great and went out of his way to make sure we were happy. We would highly recommend buying from him and would buy from him again. More

by arice86248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Amy Hitch
Apr 09, 2018 -

Hutcheson Ford responded

Thank you for your purchase, arice86248, and the outstanding 5-Star rating. We appreciate you and your business.

February 16, 2018

2015 Ford SuperCrew Bought my truck in early Dec. 2017' and took it to Nashville in Feb. 2018 two months after purchase.I had not had a reason to turn on the air conditio More

by gbond65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teresa Jackson
Feb 16, 2018 -

Hutcheson Ford responded

Mr. Bond I’m sorry that you feel that way. When we do our preowned inspection when a vehicle is under factory warranty Ford actually pays the dealership for any repairs that we perform. We would have had no incentive to pass on a repair for the truck. If we would have found the ac inoperable ford would have paid. We do offer all of our customers the option to protect their investment with a vehicle service contract that would cover items after factory warranty expires. You still have the option to purchase a vehicle service contract after the ac is fixed in case something else would happen in the future. If you have any questions or concerns please feel free to contact Ryan Shockley @ 573-263-0458

February 15, 2018

Rapid Professional Experience Jessica Roy, Chase Ford & Ryan Shockley are true professionals that make vehicle purchasing an enjoyable experience. Proud to have these pros and thi More

by Gasman59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, thanks for relaying the information , Chase Ford, Ryan Shockley, Jessica Roy
Apr 09, 2018 -

Hutcheson Ford responded

Thank you for purchasing your new vehicle from us, Gasman59. We greatly appreciate your patronage as well as your 5-Star rating of us.

February 12, 2018

Service and now Sales I came in for routine service on my Mercury Milan and ended up driving away with a Ford Taurus SHO. I've been doing business at Hutcheson Ford for ov More

by 50states
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Marshall, Jessica Roy
Apr 09, 2018 -

Hutcheson Ford responded

You have been a long-term customer, 50states, and we greatly appreciate your business. Enjoy your Taurus SHO and come back to see us again for all of your service and browsing needs.

February 10, 2018

Bought newer truck Traded my truck in for bigger truck F 250. After 2 weeks I really didn’t like the box feel and truck was too much for me. Went in and spoke with Ryan More

by LJHowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Amy Hitch
Feb 10, 2018 -

Hutcheson Ford responded

Leslie, Thank you so much for the kind words and your loyalty. Our main goal is to make sure that all of Hutcheson Ford customers are happy with their purchase. I'm glad that you are now in a truck that you are comfortable with. Thanks again Leslie

February 04, 2018

Purchased a used 2016 Explorer We purchased a used 2016 Explorer and so far have been pleased with the vehicle. I worked through Nathan and Ryan , mostly Nathan. Both were great t More

by Explorerguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Jessica Roy
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