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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

March 30, 2018

Great staff, excellent service! I recently brought my car in for CD player repair. When it was determined that it couldn't be fixed, they ordered a brand new stereo unit, for no add More

by Hill061379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for bringing your car to us, Hill061379. Positive and helpful customer service is our top priority. We are happy you were pleased with the new stereo unit. Enjoy the tunes.

March 29, 2018

very good experience We know we will always be taken care of at Hutcheson's. Word travels fast in a small community and I know they all work hard to take the very best ca More

by tdeluca0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding
Apr 06, 2018 -

Hutcheson Ford responded

We are pleased that your experience as a very good one, tdeluca0. Our most important goal is customer satisfaction.

March 29, 2018

excellent Fast efficient service, the special was appreciated, the employees where friendly, we will be back again. The waiting area was comfortable and the b More

by ljbrink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for your excellent review. We appreciate your business and look forward to providing assistance to you in the future.

March 28, 2018

Very good experience!!! It was a very good experience! Nathan was very helpful and very personable in helping me get my truck. He’s been watching for me for a long time and t More

by miller72d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy and Joe and the shop. , Nathan Kemnitzer, Ryan Shockley, Joe Welch, Gordy Wells, Amy Hitch
Apr 06, 2018 -

Hutcheson Ford responded

We are very happy that your family is enjoying the new truck, miller72d. We strive to locate the vehicles that our customers want to experience and drive. Sounds as though this truck as worth the wait.

March 27, 2018

Always a pleasure going to Hutchinson Ford. Excellent servic They make you feel as if you are the most important customer they have. Friendly, courteous and very sincere. Its a pleasure every time I go there More

by jibcab44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Thank you, jibcab44, for the 5-star rating. Our customer's satisfaction is our most important goal.

March 26, 2018

service To have the oil changed in my wife's car. they came and got her car and changed the oil in it for her. Thank you. More

by randy.ragan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

We pride ourselves on providing excellent customer service and convenience, Randy. Thank you for sharing your experience.

March 26, 2018

Great Service from Start to End! Went in for an oil change along with some other minor car issues. The staff did a great job of keeping me up to date on the car status and communicat More

by StaceyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Apr 06, 2018 -

Hutcheson Ford responded

Our customers are the most important people to us, StaceyM. We are pleased that you were happy with our communication and high level of service standards.

March 25, 2018

Great people who put the customer first When I came in I was greeted immediately and didn't have to go searching for help. I had found a truck that I wanted to look at on their website and a More

by Timothy Mayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ford, Ryan Shockley, Amy Hitch
Apr 06, 2018 -

Hutcheson Ford responded

Thank you for your 5-star rating, Mr. Mayer. Our customers deserve the utmost respect of being listened to as their purchase experience is very important to us. Your customer satisfaction is key.

March 23, 2018

Service work Everything was done correct and fast service. I will have no problem going back. Also if I'm asked I would recomend them with no fear of someone comin More

by fretayii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Apr 06, 2018 -

Hutcheson Ford responded

We pride ourselves on efficient and speedy service, fretayii. When you need our assistance again we are here for you.

March 23, 2018

Absolutely the best vehicle purchasing experience by far! A low pressure sales approach followed by a friendly, knowledgeable, professional staff makes Hutcheson Ford the place to go for all your vehicle purc More

by C Gillette TDLPWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ford, Amy Hitch
Apr 06, 2018 -

Hutcheson Ford responded

Customer satisfaction is our top priority, C Gillette TDLPWD. Our job is to make the vehicle purchasing experience a positive and rewarding success.

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