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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

June 16, 2018

quick service was friendly, thorough and satisfactory.was glad for the details supplied. phone calls were on time for pick up and explanations were clear and helpfu More

by johannamacpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jun 18, 2018 -

Hutcheson Ford responded

Thank you for the 5-Star rating, johannamacpherson. we greatly appreciate your business and welcome you back anytime.

June 14, 2018

Caring service department The service department is amazing! WIth the help of Travis and his attentiveness, we were able to get everything done the new truck in no time and Da More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley
Jun 14, 2018 -

Hutcheson Ford responded

Thank you for the 5-star rating, Sandra, as your satisfaction is important to us. Enjoy your new truck!

June 14, 2018

Fast & Friendly Service They got my car in quickly and repa Red by the end of the business day. Very friendly. Answered all my questions and very detailed explanations about More

by marleneacoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Joe Welch
Jun 14, 2018 -

Hutcheson Ford responded

Thank you for your business, marleneacoombs. We value you and appreciate you selected Hutcheson Ford Sales for your service needs.

June 12, 2018

Spectacular service My family and I had really bad truck trouble hundreds of miles from home (Ohio) and this was the the fourth dealership that we visited. The last three More

by raymondfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Wells, John Bilbrough
Jun 14, 2018 -

Hutcheson Ford responded

We are pleased that we were able to locate and fix the issue with your vehicle. Having vehicle issues are not fun, especially far from home. If you are in the area again, stop by to see us and say hello,

June 11, 2018

Great custom service! My experience with a Hutcheson started out with me taking my car to get fixed. They misdiagnosed a leaky head gasket, which was more than I was willin More

by mbculver922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ford, Joe Welch
June 11, 2018

Ron Riffel did a great job following up on my truck purchase Purchase my truck (used) from Hutcheson Ford on Thursday May 24. When I went to get gas on Friday I noticed the gas flap would NOT latch and close co More

by rclabster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Riffel, Gordy Wells, Jessica Roy
Jun 14, 2018 -

Hutcheson Ford responded

We appreciate your business, rclabster, and rating Gordy and Ron with 5-Stars. We are very proud of them and the service they provide. Please let them know if there is additional assistance you need.

June 11, 2018

Service Department Great service department. In and out in no time. Will be scheduling soon to take care of our recalls. Great group of people to work with More

by tntbrookshire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Jun 14, 2018 -

Hutcheson Ford responded

We appreciate you bring your vehicle needs to us and are very pleased to receive your 5-Star rating, tntbrookshire. We promise your next visit will be just as accommodating.

June 09, 2018

Awesome This dealership always goes above and beyond in customer service. Fast easy and friendly environment . In the market for a new it used car give them More

by Jbtb510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Joe Welch, Gordy Wells, Amy Hitch
Jun 14, 2018 -

Hutcheson Ford responded

Thank you Jbtb510, for the outstanding review. Our customers are number one, always. Enjoy your new vehicle and stop in soon to say hello.

June 04, 2018

7500 mile checkup I have purchased 2 new cars from you this past year and was very satisfied with the sales person (Chase) and everyone else. I have been in several ti More

by ctx12871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ford, Ryan Shockley, Teresa Jackson, Gordy Wells
Jun 06, 2018 -

Hutcheson Ford responded

Thank you for your continued patronage, ctx12871. We value your business and welcome your next visit for sales and/or service.

June 02, 2018

Warranty repair This was a warranty repair on a vehicle that you didn’t sell yet I still received excellent service and care. Thank you so much for all your help in r More

by pattheframer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Jun 04, 2018 -

Hutcheson Ford responded

Thank you for bringing your warranty repair to Hutcheson Ford Sales. We appreciate you entrusting your service needs to us. Please visit us again.

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