Hutcheson Ford
St. James, MO
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Acknowledging customer service I failed to get the right person earlier on my customer service. And I wanted to acknowledge Anthony on his customer service and courtesy that it was I failed to get the right person earlier on my customer service. And I wanted to acknowledge Anthony on his customer service and courtesy that it was nice working to get my car through Anthony and Ford Hutcheson. Also Gordy Wells is very courteous when you walk in the door to get garage service. More
The Only Dealership We Use Working with Hutcheson Ford over the years we have NEVER had anything but excellent service and amazing treatment. They are upfront and honest, no cr Working with Hutcheson Ford over the years we have NEVER had anything but excellent service and amazing treatment. They are upfront and honest, no crazy purchasing fees, and they work super hard to give you their best deal. When you call....people are friendly which happens every single time...not just randomly. You are always greeted with a smile and a hello. I have always felt like people enjoy working there, which in turn, trickles down to the customer. It has always been more than a pleasant experience each and every time we do business there. I have to add that I always do all of my own "trades/purchases" and tell my husband after the fact....I am never treated differently with/without the presence of him when I walk in their store. Overall, our entire family does business with them for the simple fact of the kind way they treat people. More
Easiest buying experience ever! Rodney was an awesome salesman! I was very specific with my expectations when buying a new vehicle. He and his team met all those expectations with ea Rodney was an awesome salesman! I was very specific with my expectations when buying a new vehicle. He and his team met all those expectations with ease. I was in and out in less than 3 hours with my new car! I'm absolutely in love. Thank you Hutchinson Ford! More
Honest and friendly team of sales and management. I came to Hutcheson Ford with a unique scenario. I had bought the truck I had always wanted just 7 months prior. But our growing family needed a large I came to Hutcheson Ford with a unique scenario. I had bought the truck I had always wanted just 7 months prior. But our growing family needed a larger car. I had to get out of the truck and go to a minimal car payment so we could get a large passenger vehicle for my wife. Their very first offer on my trade in was $100 over fair trade in value. They continued to work with me and got me into a car that financially made it possible for my family and I to move on to the passenger van we need. They were professional and very understanding. I find those things rare in a dealership. They will now have me as a customer for life. Ron (salesman) and Ryan (sales manager) were incredibly helpful. I really can't say enough good things about this dealership! More
First service experience. The check engine light has been on since purchase date & would go off as soon as I got to dealer. No one could read codes unless light was on when I a The check engine light has been on since purchase date & would go off as soon as I got to dealer. No one could read codes unless light was on when I arrived. One day both lights came on in front of an auto parts store & they were able to finally get the codes (11) Gordy could not get my vehicle in that day, but went in 3 days later when he had someone there that could read the codes & got it fixed. . More
Excellent Service Very professional. Very pleased with my vehicle purchase as well as the excellent service we have always received at Hutcheson. Amy and Ron were gre Very professional. Very pleased with my vehicle purchase as well as the excellent service we have always received at Hutcheson. Amy and Ron were great to work with. More
Very professional!! Kept me informed of the process of my delivery date for my new expedition. Took the time to really educate me on all the expedition had to offer. Kept me informed of the process of my delivery date for my new expedition. Took the time to really educate me on all the expedition had to offer. More
They mean what they say The best service I have ever had in 50 years as a car buyer. The deal was great and the treatment even better. I have bought several cars there and The best service I have ever had in 50 years as a car buyer. The deal was great and the treatment even better. I have bought several cars there and will return. More
Positive Pleasant Service We were met by positive and pleasant Service Agent. Then we dropped off our vehicle. They called the next day when it was finished. They went over w We were met by positive and pleasant Service Agent. Then we dropped off our vehicle. They called the next day when it was finished. They went over what they did, and gave us a verbal confirmation of how much we owed, which was what we were told it would be. It was ready just as they stated. They also noticed the wipers needed to be replaced, but said we'd could do it cheaper by ourselves. We agreed. More
Great Service / Friendly Staff I want to express my thanks to the service department and staff for their great service and professional friendly staff. While I currently own a Chevr I want to express my thanks to the service department and staff for their great service and professional friendly staff. While I currently own a Chevrolet K2500 truck that they repaired and serviced, I am confident that my next truck will be a new Ford F-250 that I purchase from Hutcheson Ford. Thank you. --Pete More