Hutcheson Ford
St. James, MO
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Customer Service well done! I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out t I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out the door within 40 minutes. The problem was a screw had came out and was making the noise, everything was covered under warranty. I even got a great cup of coffee and some good conversation with Salesman Rodney. More
I TRUST HUTCHESON FORD These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch. More
Best experience ever Clay was the best salesman we could have had! He helped us find the best vehicle for our family with the best payments possible! We never felt pressur Clay was the best salesman we could have had! He helped us find the best vehicle for our family with the best payments possible! We never felt pressured into buying or driving any of the cars! Thank you Hutcheson for making our car buying experience so great! More
Service needed - immediate support from the Service Dept. needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and great communication. Inquired about all repairs prior, asked my opinion, provided options. More
warrenty items Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave me plenty of excuses & basically refused to work on my car. 3 times this happened. Drove an hour back down to Hutcheson & EVERYONE there was so nice. So helpful. Fixed everything under warranty with no issues. Worth the drive for me to return back to Hutcheson. Joe in service explained my issues so I could understand them. Again, everyone was more than willing to help me with a friendly smile. More
Personalized Visit I cannot express my appreciation enough to Clay and the Hutcheson Ford team. I went in knowing I wanted a Ford Fusion, and during the test drive Clay I cannot express my appreciation enough to Clay and the Hutcheson Ford team. I went in knowing I wanted a Ford Fusion, and during the test drive Clay listened to all the items I wanted in a car including mileage, fuel efficiency, and price. He allowed me to try several cars in a test drive and I found that was 100 times more comfortable in a Ford Fiesta. Clay could have easily overly pushed the more expensive cars I liked but he saw how much more happy I was with the Fiesta. He truly kept my best interest in mind and took time to give me lots of options of vehicles to choose from. More
No hassle sales! I was in for service on another vehicle and asked to look at a new car, talked numbers, took it for a test drive and within a few short hours I had th I was in for service on another vehicle and asked to look at a new car, talked numbers, took it for a test drive and within a few short hours I had the car I wanted at a price I was looking for. The sales team was excellent! More
Everthing went great! Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market pa Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market parts. More
Miata engine warning light issue Service call was scheduled quickly, service was accomplished as required and another serious issue involving a radiator leak was identified and repair Service call was scheduled quickly, service was accomplished as required and another serious issue involving a radiator leak was identified and repaired. All well done on schedule. Contact people were courteous and professional. More
Great Experience. I went in and said I wanted their lowest price and didn't want to haggle they shot me a price that was thousands lower that what I had been given at o I went in and said I wanted their lowest price and didn't want to haggle they shot me a price that was thousands lower that what I had been given at other dealerships. Very friendly and knowledgeable and overall a great buying experience. I will definitely return in the future and highly recommend anybody interested in a new Ford to give these people a chance. More