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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

November 01, 2018

Customer Service well done! I stopped in to see about making an appointment on a rattle in my door. They were able to get me right in without making an appointment. I was out t More

by pjoyner731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Gordy Wells, John Bilbrough
Nov 01, 2018 -

Hutcheson Ford responded

We are honored by your review and 5-star rating. Thank you for entrusting your vehicle to our service department. Now enjoy your driving experience without the rattle. Hope to see you again.

October 31, 2018

I TRUST HUTCHESON FORD These folks are wonderful, not only do they do a wonderful job for me (every time) but they are people I can trust and for me, that says a whole bunch More

by steelvillegirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Nov 01, 2018 -

Hutcheson Ford responded

Thank you for the 5-star rating and your words of trust. At Hutcheson Ford, our customers are family that can always rely on us. We appreciate your business.

October 29, 2018

Best experience ever Clay was the best salesman we could have had! He helped us find the best vehicle for our family with the best payments possible! We never felt pressur More

by loni_bre16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Clay Coffman
Oct 30, 2018 -

Hutcheson Ford responded

We appreciate your business and thank you for selecting Hutcheson Ford for your purchase. Customer satisfaction is our number one priority. Thank you for providing us with your feedback and the 5-star rating.

October 29, 2018

Service needed - immediate support from the Service Dept. needed same day service, the Service Dept. responded immediately, Same-day service. Provided follow up prior to making any repairs. Excellent team and More

by rwgriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough, Dallas Gerding, Tyler Collins
Oct 30, 2018 -

Hutcheson Ford responded

Having auto issues can be stressful. We are honored that you rated us with 5-stars based on your experience with our service department. Our customers mean the world to us thus their satisfaction is our priority.

October 29, 2018

warrenty items Bought my used Explorer from Hutcheson but live an hour away. Took my Ford to my locale Ford dealer for items under my extended warranty. They gave More

by Joette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough, Amy Hitch
Oct 30, 2018 -

Hutcheson Ford responded

We thank you for selecting us for your purchase and service needs. Traveling one hour says that we must be doing something right. We appreciate you rating us with 5 stars and are honored with your feedback.

October 25, 2018

Personalized Visit I cannot express my appreciation enough to Clay and the Hutcheson Ford team. I went in knowing I wanted a Ford Fusion, and during the test drive Clay More

by LauraGieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Coffman
Oct 30, 2018 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your purchase. We greatly appreciate your business and wish you many happy miles ahead.

October 24, 2018

No hassle sales! I was in for service on another vehicle and asked to look at a new car, talked numbers, took it for a test drive and within a few short hours I had th More

by dix3475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Ryan Shockley, Amy Hitch
Oct 24, 2018 -

Hutcheson Ford responded

Congratulations on your new purchase. We are honored that you not only entrust Hutcheson Ford with your service needs but are also driving a new car off our lot. We appreciate your business and the 5-star rating. Enjoy many happy miles ahead.

October 23, 2018

Everthing went great! Problem fixed! Thought the price was a little high though. Would have liked some cheaper alternatives explored such as used parts or after-market pa More

by GREGDSMITH1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
October 23, 2018

Miata engine warning light issue Service call was scheduled quickly, service was accomplished as required and another serious issue involving a radiator leak was identified and repair More

by eversman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough
Oct 23, 2018 -

Hutcheson Ford responded

Thank you for entrusting Hutcheson Ford with your repair needs. We are proud of our technicians and our service advisors as being dedicated to solving and uncovering issues. Glad to hear you are back on the road safely.

October 22, 2018

Great Experience. I went in and said I wanted their lowest price and didn't want to haggle they shot me a price that was thousands lower that what I had been given at o More

by Sflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Travis Holt, Anthony Billingsley, Ryan Shockley, Amy Hitch, Clay Coffman
Oct 22, 2018 -

Hutcheson Ford responded

We greatly appreciate your business and thank you for selecting Hutcheson Ford. Enjoy your new Ford and visit us again.

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