Back

Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

Directions

By Type

Showing 1,598 reviews

December 17, 2018

Tranny checkup Hutcheson Ford got me in the day after I called about my daughter’s 2012 Focus transmission problems. They found the issue, fixed it (it had a recall More

by mrmodel1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Dec 18, 2018 -

Hutcheson Ford responded

Thank you for sharing your experience with our service department. We greatly appreciate you sharing your positive visit and rating us with 5-stars. A high level of customer service is always our priority as our customers are number 1.

December 17, 2018

New Truck Purchase I was looking for a specific work truck and had Drew Tucker try to find me what I was looking for. He did some homework and the only ones that came cl More

by mkreher80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker
Dec 18, 2018 -

Hutcheson Ford responded

Congratulations on your new truck order. Your rating of 5-stars solidifies our commitment to a high level of customer service as nothing is more important than our customer's satisfaction. We wish you many happy miles ahead.

December 12, 2018

Buying and Trading Vehicle My fiancé and I have been looking for a new vehicle for the past year for me and we finally came to the conclusion that we wanted a used Ford Edge. My More

by reynoldskayla96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hitch, Drew Tucker
Dec 13, 2018 -

Hutcheson Ford responded

Thank you for your kind words sharing your experience at Hutcheson Ford. We are a family owned business that prefers to treat our customers as family members. Your business is greatly appreciated and valued and we look forward to a long-term relationship. We wish you many happy miles ahead.

December 10, 2018

Prompt I called and asked for an appointment in 15 minutes and was given one in 45 minutes. I had expected a day or two wait. My wait was short and I receive More

by ralphgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Dec 11, 2018 -

Hutcheson Ford responded

Mr. Green, we thank you for business as well as the 5-Star rating. Your time is important thus providing outstanding customer service and promptness are our priorities. We look forward to your next visit.

December 07, 2018

Fabulous Service! It's always a pleasure working with the Hutcheson Ford team. Everyone is always pleasant, helpful, and go above and beyond to handle my vehicle. More

by awells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Dec 10, 2018 -

Hutcheson Ford responded

Thank you for your continued patronage as well as sharing your experience with us. Receiving a 5-star rating in our goal thus we appreciate your input.

December 06, 2018

Just a little irritated I am happy they could fit me in for my car but very irritated that I was charged and not informed before service was rendered. More

by tiffanyrichardson199525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Billingsley, Gordy Wells
Dec 14, 2018 -

Hutcheson Ford responded

Thank you for your feedback. We do apologize that when your grandfather called we shared with him the details of your service needs. That will not happen again.

December 06, 2018

Nathan was Awesome! To anyone purchasing a car or truck highly recommend Nathan Kemnitzer! Nathan is friendly, professional knowledgeable and and one heck of a model Amer More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Gordy Wells
Dec 10, 2018 -

Hutcheson Ford responded

We appreciate your positive feedback, Paul. Receiving your 5-Star rating verifies that we are doing our customers right by making sure they know they are our number 1 priority.

December 04, 2018

Best place to buy your next vehicle I owned a 2007 Jeep since May 2007. I went to Hutchison Ford to trade up to a newer vehicle/ particularly interested in the Ford Escape. I am a proud More

by rebafoust48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Ron Riffel
Dec 05, 2018 -

Hutcheson Ford responded

Congratulations on your new purchase of a 2017 Ford Escape SE, We appreciate you sharing your 5-star experience and are pleased to learn you recommend our dealership. We wish you many happy miles ahead in your new Ford.

December 03, 2018

Problem that warranty took care of I have had a number of visits to Hutchinson Ford for buying, service and repair. Always met with courtesy and friendly crew. Highly recommend to eve More

by ctx12871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy was not my primary person but I remember him and joked with him., Gordy Wells
Dec 05, 2018 -

Hutcheson Ford responded

Thank you for taking your time to share with us your 5-star experience. We are pleased to learn that you had such a wonderful visit at the dealership and are very thankful for our valued customers such as yourself.

December 03, 2018

Great Experience I had a wonderful experience buying my car! The whole team was helpful! Anthony did an amazing job listening and getting me into the exact car I neede More

by reynoldsk2319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Ryan Shockley, Amy Hitch
Dec 05, 2018 -

Hutcheson Ford responded

Your feedback is valuable to us thus we are honored by the 5-star rating regarding your recent visit to purchase a new car from Hutcheson Ford. We wish you many happy miles ahead.

...
115
...