Back

Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

Directions

By Type

Showing 1,598 reviews

January 15, 2019

Ford~tastic! We were not really looking for a trade as we went in to Hutchinson’s for a minor repair on our 2012 Explorer ... got to talking with Clay Coffman abou More

by Blizzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Coffman
Jan 21, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your purchase of a new 2018 Explorer. We are extremely proud of the service that Clay provides and thank you for sharing your positive experience. We are honored by the 5-star rating and wish you many happy miles ahead.

January 15, 2019

Great honest service Great service from the time you walk in to the time you leave. If there's any problems they come consult you immediately so there's no surprises. I w More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough, Tyler Rolufs
Jan 21, 2019 -

Hutcheson Ford responded

We appreciate your allowing Hutcheson Ford to provide service to your vehicle, Jamie. Treating customers as we would our own family members is why we are honest, upfront, and courteous. Thank you for your business.

January 15, 2019

Great experience Everyone was great. They were prepared for me when I arrived and were prompt in completing my service. Makes me feel at home when I am there. More

by ajr95161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Jan 21, 2019 -

Hutcheson Ford responded

Your comfort and meeting your expectations is why our motto is "It's Not What We Do, It's How We Do It". We like being different and making our customers feel at home. Thank you for your business.

January 14, 2019

Service Was very happy with the service provided. Was originally in for an airbag recall and found out I had three free oil changes. They got it back in and More

by shancorliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jan 21, 2019 -

Hutcheson Ford responded

Thank you for entrusting us with your vehicle needs. To receive so many 5-star ratings, we are overwhelmed with this honor.

January 14, 2019

New car I went in to get a new escape. Travis made the experience one of the best I have ever had buying a car. Would definitely recommend him to anyone. I go More

by tornsbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Ryan Shockley, Amy Hitch
Jan 21, 2019 -

Hutcheson Ford responded

Congratulations on your recent Escape purchase. We appreciate you taking time to rate your experience and to share that it was so positive. Your business is important to us. We wish you many happy miles ahead.

January 14, 2019

Very Friendly and helpful Everyone at the service department are always friendly. They have free coffee, soda and water for their customers and this is a nice incentive. They a More

by faygmcubasuper8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name sorry
Jan 21, 2019 -

Hutcheson Ford responded

Our customers are number one, thus treating them like a family member and offering our hospitality proves we strive for long term relationships. Thank you for the 5-star rating and please visit us again.

January 14, 2019

Purchased 2015 Chevrolet Went to just look at options and the wonderful sales team of Hutcheson Ford was able to get me into a very nice 2015 Chevrolet Z71. Thanks to everyone More

by jscwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Drew Tucker
Jan 21, 2019 -

Hutcheson Ford responded

Congratulations on your recent Chevrolet purchase. As you mentioned, we like to provide options, not only Ford vehicles but we carry numerous pre-owned models too. Thank you for rating us with 5-stars. We wish you many happy miles ahead.

January 11, 2019

Consistent excellence and attention to detail I have an '08 F150 with 196,000 miles on it that is almost new because I want Hutcheson's mechanics taking care of it. Between the friendly service, ( More

by zridling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Tyler Rolufs
Jan 11, 2019 -

Hutcheson Ford responded

Thank you! We are honored by your kind words and to receive your 5-star ratings. We do have the best mechanics around including three Master Service Techs. Service is what Hutcheson Ford is all about.

January 11, 2019

Excellent Excellent Excellent!! I love that Hutcheson can take me home while working on my Edge and then at this service I needed to be picked up. The drive taking me was VERY nice. More

by sbumom11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a very nice young man at the counter(where you would pay)that was helpful-I need to get his name next time!!, Gordy Wells
Jan 11, 2019 -

Hutcheson Ford responded

Offering our customers pick up and return service is just one way we can thank them for their business. Your time is important and we value that you selected Hutcheson Ford for your service needs.

January 11, 2019

Stress free! Clay made our car buying experience smooth and uncomplicated! There was zero pressure and he worked hard for us to get us in the truck we wanted. This More

by Hbro99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Shockley, Amy Hitch, Clay Coffman
Jan 21, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your recent purchases. We are greatly honored by your words along with the 5-star rating. Our customer's satisfaction is our priority thus we strive to meet and then exceed their expectation. We wish you many happy miles ahead.

...
112
...