Hutcheson Ford

Relaxing No pressure sales staff in a very casual setting. No hidden fees. Nice clean showroom and no one was wearing a suit and tie. I'd go back for another c No pressure sales staff in a very casual setting. No hidden fees. Nice clean showroom and no one was wearing a suit and tie. I'd go back for another car. More

Timely and polite I had asked them to do an extra peice of work to my car and they did it and genuinely seemed happy to. Would recommend to anybody. I had asked them to do an extra peice of work to my car and they did it and genuinely seemed happy to. Would recommend to anybody. More

Battery went south My battery on my 2018 was on the edge. Made an appointment and dropped off the next day. Worked our AOK with rebates and all. My battery on my 2018 was on the edge. Made an appointment and dropped off the next day. Worked our AOK with rebates and all. More

Amazing personality and service! Travis has been such a huge help with the process of me getting both the vehicles I have purchased from Hutcheson! He is my go to guy for car buying a Travis has been such a huge help with the process of me getting both the vehicles I have purchased from Hutcheson! He is my go to guy for car buying and I highly recommend him if you want somebody you can trust! He won’t just let you leave feeling happy but feeling like family as well! Overall Hutcheson is a wonderful place to shop for vehicles and I recommend it to everybody I know! Amy makes the paperwork process so simple and very clear to understand! She has a wonderful attitude and is somebody I can trust! Im beyond happy with the purchase these two individuals help me make! More

Extremely accommodating and polite! Our first Ford purchase and Drew was awesome. There were a few hiccups with the truck but he made it all good and was more than kind, considerate, an Our first Ford purchase and Drew was awesome. There were a few hiccups with the truck but he made it all good and was more than kind, considerate, and polite with everything! Everyone I came in contact with were more than accommodating to whatever I needed! Fabulous Culture in this dealership!!! More

Engine light Got in the car to go shopping out of town and the engine light was on, couldnt figure out why so called for service. They were able to fit us in 2 ho Got in the car to go shopping out of town and the engine light was on, couldnt figure out why so called for service. They were able to fit us in 2 hours later and diagnose and replace the needed part. Was great that everything could b taken care of in 1 visit. Thanks. More

The problem was never resolved I have been to Hutcheson ford repeatedly for the same problem the problem was never resolved. I brought the vehicle multiple times to get worked on . I have been to Hutcheson ford repeatedly for the same problem the problem was never resolved. I brought the vehicle multiple times to get worked on . In the 4 yrs that I have owned the car I have bought 3 new batteries in 26,000 miles I was never in all the time offered a loaner vehicle or anything.and each time the vehicle was in the shop it was for long periods of time. Like for up to 4 weeks or so at a time . I had to spend my time as well as people I hired to deliver the car at the dealership as well as have people go with me to pick it up. Doing all of this at my own expense. I will not be back to this dealership More

Oil change The staff at Hutcheson Ford is friendly and efficient. I was able to easily schedule an oil change. The waiting area is very comfortable and it feels The staff at Hutcheson Ford is friendly and efficient. I was able to easily schedule an oil change. The waiting area is very comfortable and it feels very welcoming with their complimentary coffee, water, and / or soda with a big screen TV to watch. They had my oil changed and discussed recommendations in less than an hour. The only complaint I had was the next day driving a sunset, I expected that my automatic headlights would be on to guide me as well as warn others with my tail lights that I was traveling down 63 HWY. As soon as I left the streetlights of Rolla, I was shocked that I was suddenly in total darkness. The second shock was to think that I had been driving around with no headlights or taillights. Why would the service person turn off my automatic headlight setting when changing the oil? If it has something to do with resetting the instrument panel to read “100% oil,” I can understand BUT PLEASE turn it back to the customers personal settings! More

wonderful! professional! i would do it again! Drew was just excellent ! never met them before but they had the car i needed and treated me tops and i would recommend anyone . h Drew was just excellent ! never met them before but they had the car i needed and treated me tops and i would recommend anyone . hope to do more business with them again! thank-you again DREW More

As always we got excellent care and service. We have purchased many vehicles from your dealership and have always been treated excellently. Your staff is courteous and pay attention to your custo We have purchased many vehicles from your dealership and have always been treated excellently. Your staff is courteous and pay attention to your customers wants and needs. Your selection of vehicles is excellent and I have not seen one vehicle that resembled a questionable value. I look forward to dealing with you in the future. More