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Hutcheson Ford

St. James, MO

4.7
1,598 Reviews

308 N. Outer Rd.

St. James, MO

65559

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Showing 1,598 reviews

May 24, 2022

Anthony was pleasant to deal with. He even came in on his day off to finish the paperwork. More

by sfpd4708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Drew Tucker
Jun 22, 2022 -

Hutcheson Ford responded

We couldn’t be happier that Anthony provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Hutcheson Ford team. We hope you are enjoying your new vehicle, please come back to visit anytime!

May 23, 2022

Everyone was very courteous and helpful. Joe was especially helpful and answers all my questions. I have dealt with this dealership starting in 2009 and have always had good service. I h More

by bfears0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells
Jun 22, 2022 -

Hutcheson Ford responded

Thank you for your loyalty and allowing us to take care of you through the years! We appreciate you very much and look forward to being here for many years to come. Thanks again for the 5 stars!

May 22, 2022

Excellent experience! The staff did everything they could possibly do to get my new F-150 delivered to me. Always kept me informed and up to date on information from the More

by askhutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Tucker, Caleb Pratt
Jun 22, 2022 -

Hutcheson Ford responded

On behalf of us at Hutcheson Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. Enjoy your new truck!

May 22, 2022

Needs better, more knowledgeable mechanics. Not convinced our truck was even looked at. Charged $120 for nothing. Was told we needed a $3500+ fix, my husband proved them wrong in the lot. We co More

by Lisa.stroup
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
No idea.
May 22, 2022

Quick and effici3nt. The staff was friendly and curtious. They did everything possible to help us. More

by kenretta1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridgette Wells, Joe Welch, Tyler Rolufs, Cody Parks, Tyler Collins, Lindsey Carl
Jun 22, 2022 -

Hutcheson Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

May 21, 2022

Very friendly people at the service counter. Keeps you informed about what's going on with your truck 🚚. And what their doing. More

by LARRYWINDLE1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Gregory, Phillip Horn
Jun 21, 2022 -

Hutcheson Ford responded

Thank you so much for sharing your experience with Hutcheson Ford Our goal is 100% customer satisfaction. We want every experience to be “five stars”!

May 21, 2022

Everyone is Always courteous and appointment time is accurate and they get you in and out quickly. More

by aadg327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding, Dakota Chambers
Jun 22, 2022 -

Hutcheson Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 21, 2022

Excellent service team, always friendly and helpful, with a comfortable and clean waiting area. Quick and reliable. More

by LGDAVISJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding, Dakota Chambers
Jun 22, 2022 -

Hutcheson Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

May 20, 2022

Everyone at this dealership is always so friendly and helpful. They make me feel like I’m the only customer they have. More

by connieshanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Chambers, Brian Longenecker
Jun 21, 2022 -

Hutcheson Ford responded

We are so thankful you are one of our customer! Thank you for taking the time to leave us this great review!

May 19, 2022

Went to get my oil change. They got me right in and during the process of them changing my oil they discovered a mouse nest in my engine and was nice enough to come get me to s More

by alyssa.jinkens09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jun 21, 2022 -

Hutcheson Ford responded

We are glad we could help you out! Thank you for choosing us for your vehicle needs!

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