Huston Chrysler Dodge Jeep RAM - Service Center

My service manager Mariana was excellent answered all my questions and my concerns and kept me well informed of the process questions and my concerns and kept me well informed of the process More

It's the closest dealership to my location which made it relatively convenient for me relatively convenient for me More

The service was excellent as evidenced by the score that I gave. Also the dealership is well maintained and clean and orderly I gave. Also the dealership is well maintained and clean and orderly More

I've been very happy with the service and the team since moving here in 2017. Keep up the good work! moving here in 2017. Keep up the good work! More

Arianna was very helpful and pleasant. The needed service and updates were completed and the parts that needed to be ordered were ordered and the service department called within a few day The needed service and updates were completed and the parts that needed to be ordered were ordered and the service department called within a few days to schedule a date for those replacements. More

Great scheduling and service. Pickup was uneventful and everyone was very friendly. I would recommend your service to anyone. Pickup was uneventful and everyone was very friendly. I would recommend your service to anyone. More

Allen Peacock was a pleasure to do business with. We had an enjoyable experience there We had an enjoyable experience there More

Arturo takes care of my car like it was his own. he makes me feel like I am very important and meets me outside when I show up for my appointments he makes me feel like I am very important and meets me outside when I show up for my appointments More

14 days waiting for a diagnosis on my car. I never seen so many people in service with experience at one dealership. Had my car towed to Winter Haven Chrysler for repairs. Wasted 267.00 to get I never seen so many people in service with experience at one dealership. Had my car towed to Winter Haven Chrysler for repairs. Wasted 267.00 to get my car moved. More

If I could give a negative rating I would. Ever since this dealership has changed ownership the service sucks. I have had an ongoing issue with my check engine light since March of last year. Ever since this dealership has changed ownership the service sucks. I have had an ongoing issue with my check engine light since March of last year. At that time my Jeep was throwing a code for a small EVAP leak. They ran several smoke tests and stated there was no leak. Finally after 3 trips to the dealership they determined I needed a new filler neck. I have since had the filIer neck replaced but couldn't afford to pay them any more extra money for more of a run around because that didn't fix the problem. So finally I am able to see about getting it fixed and have been trying to get it looked at since the end of October. Had an appointment for November 3rd. Got a call from them the day before stating I would have to reschedule because the shop will be closed for renovations. So I schedule it for November 11th, only to be told again they will be closed due to the tropical storm. Reschedule for November 25th. Get a phone call today, no one leaves a message. I call the dealership thinking they are needing me to confirm my appointment for Friday only to be told that I scheduled my Jeep to be looked at on Thanksgiving and they are closed. I didn't make an appointment for Thanksgiving and the girl lied and stated I did. She then told me I could drop my vehicle off on Friday but they will need to keep it for at least two weeks because they are behind schedule. So basically because the girl scheduled my appointment for the wrong day, I get screwed. I will never do business with this dealership again! It's ok because I called and made an appointment with a different Jeep Chrysler dealership and they wanted to service my Jeep today and had no problem scheduling me for Friday!!! More