Back

Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
627 Reviews

627 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

Sort by
September 25, 2023

Friendly associates with courteous help. Appreciated being picked up from work to pick up my vehicle at the completion of its service. More

by sdhagen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

Ariana always keeps me informed of the issues with my vehicle she's very knowledgeable and does everything in their power to keep the schedule completion date More

by LEEA2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thanks for your awesome review! We're very happy to hear that Ariana was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 24, 2023

The only thing I was disappointed in was after spending over $3000.00 I didn’t even get the complimentary car wash! More

by loridamary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 23, 2023

Shauna has been completely disrespectful to me a 100% disabled veteran. She kicked me me out of the dealership after I had brought my 2015 ram bighorn in for repair of the airline suspension for the 2n More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler
Sep 26, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. I am sorry to hear that this was your experience. I noticed that you replied "No" for recommending our dealer. However, I found that we do currently have possession of your vehicle and are working to help repair your suspension issue. Thank you for giving us another opportunity. I will consult with my service manager and Shaunah to see what we may be able to do to expedite this repair for you. it is my understanding that the parts are on backorder, so I won't make any empty promises - I will do all I can to get it moving along as quickly as possible. I was not affiliated with this location at the time of your experience, but I will work with the team and gather information to find out what led to the reposnse that you received. It is our goal to put customers first, and we want to earn a better review from you as well as your long-term business. Thank you for your service and for having given us another opportunity to take care of your suspension issue for you. We will reach out to you with further updates on your part status as soon as we receive them. Have a great day!

September 23, 2023

Good customer service. Nice waiting area. On this last visit I was quoted a price and at the time of payment the bill was higher, but upon request it was immediately reduce More

by lis400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunah Wheeler
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 22, 2023

Very accommodating, kept me informed on vehicle status, comfortable waiting area. My vehicle was clean on interior and exterior. More

by wha565885
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaunah Wheeler, Ariana Patterson
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 22, 2023

Great people to do business with always clean and vacuum my car.All the staff are very helpful More

by jcilione1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Huston Chrysler Dodge Jeep RAM's Service Department. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 22, 2023

I went to have a tire replaced due to running over a screw. Arturo treated me like a special customer and handled my repair quickly More

by lpgreenbay4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Arturo does for Huston Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 21, 2023

VERY FRIENDLY AND ACCOMODATING. MADE ARRANGEMENTS US TO GET BACK HOME AND THEN PICK US UP ONCE TRUCK WAS DONE. More

by rachel51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Your review brightened our day, Rachel! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 20, 2023

I am from out of State and Shaunah was mor than helpful to help me out More

by rickpelletier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaunah Wheeler
Sep 22, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Rick, thank you for seeing our team during your travel. We appreciate the kind and sincere comments as well as the recommendation. We will be here for many years to come, so please don't hesitate to stop by next time you are in the area again. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

...
38
...