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Huston Cadillac GMC

Lake Wales, FL

4.9
1,318 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,318 reviews

September 10, 2022

The dealership is very family oriented and very knowledgeable and gave me a very good deal wasn’t trying to overcharge me More

by Djohn20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Cowles
Sep 13, 2022 -

Huston Cadillac GMC responded

Your kind words and fantastic review are greatly appreciated! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 08, 2022

This is a very pleasant, no pressure dealership. We were just looking at different SUV's and a new salesperson, Ryan, showed us the different models available. He couldn't answer all the questions More

by bdstanley5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan (new sales), Craig Bailey, Finance
Sep 10, 2022 -

Huston Cadillac GMC responded

Thank you for your great review! We're glad to have Ryan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 07, 2022

Very attentive to your customers needs by both sales and service as well as parts department. More

by BSANTONE45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Medlock, JD Cowles
Sep 10, 2022 -

Huston Cadillac GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 05, 2022

Good response too call Pedro was great long wait for fiancé but once in there went well More

by LUCYDUCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Huston Cadillac GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 04, 2022

Sean & Bryan provided a wonderful car buying experience. They were proactive communicators and ultra responsive! I love my new vehicle and highly recommend Huston motors. More

by scarlettbowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 02, 2022

Markus Riff was a very detailed and great salesman. I would go to him if you want to buy a Cadillac at any time! Come to Lake Wales to buy your car!! More

by Janetgrey42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Huston Cadillac GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 02, 2022

Easiest, most engaging vehicle purchase I’ve made. Questions were answered quickly and honestly, even when those answers may have challenged the deal. Nice work, George! More

by Rjjenki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George True
Sep 06, 2022 -

Huston Cadillac GMC responded

Thank you for this amazing review! I really appreciate your business. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 30, 2022

My Sale Rep was Marcus Riff and Finance Craig Bailey. They both get 5 Stars! Marcus went over and above to assist with the sales of my Ford Escape. I am very satisfied with the Vehicle and service they More

by Sealeeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 28, 2022

We had a pleasant purchase experience Mark Riff and the financial manager were professional and proficient during the entire process. They answered our questions patiently and demonstrated where required. More

by glahman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 26, 2022

Houston Cadillac truly has the best customer service! I am so pleased with my car purchase. Thank you Houston Cadillac ! More

by BCCOBB51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Huston Cadillac GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

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