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Huston Cadillac GMC

Lake Wales, FL

4.9
1,213 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,213 reviews

March 17, 2022

The best dealer. Just highly recommend Sales Marc. Was the best. Super smooth deal. I’ll be back next year. Very satisfied More

by J_CORTES61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Huston Cadillac GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 17, 2022

Everyone at the dealership was a pleasure to work with. They were attentive, knowledgeable, and eager to help. Quick and smooth transaction. More

by lowridertwo2002
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Huston Cadillac GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 15, 2022

Very happy with the service and help I got from Mark. From the beginning of the process he was very helpful and knowledgeable. Craig was able to help us with financing and get us great interest rate. Ove More

by Kowalczykb24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig - finance manager
Mar 17, 2022 -

Huston Cadillac GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Mark was able to provide an efficient and overall positive experience. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 14, 2022

Mark was very helpful with ordering our new Escalade. He communicated with us throughout the process and made the experience a pleasant one. More

by gatormike25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Huston Cadillac GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 13, 2022

Very good experience buying a used car from them. no delays getting the car I wanted. Fast and efficient delivery of vehicle. More

by JAMES.COE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Quinto
Mar 16, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 12, 2022

Tim Huston sets a great example of positive attitude and inspires his team to excellence. David Quinto and James Medlock are patient with seniors like me and are very knowledgeable about helping us with th More

by jon.schrader1040
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinto, James Medlock
Mar 14, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 11, 2022

Have been a customer for years, always felt I was treated fairly. Sales and service personnel are friendly, courteous and express they have your interest in mind. More

by Lackieglen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Quinto, James Medlock, Brandon Hall
Mar 14, 2022 -

Huston Cadillac GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 10, 2022

Very knowledgeable, friendly and they go out of their way to make sure you understand everything More

by JFIORE45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc, James Medlock, Brandon Trevarrow
Mar 10, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

March 10, 2022

Dealership or at least the salesman is not following through with what was agreed upon at purchase. The vehicle did not have an owners manual and it was put into writing one would be ordered and sent to More

by kenshields06
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Riff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Huston Cadillac GMC responded

Thank you for speaking with us. Customer satisfaction is one of our main priorities and we're sorry to have fallen short with your recent visit. I hope we were able to address everything to your satisfaction and that we get the chance to earn back your trust.

March 09, 2022

We purchased 2 Cadillac’s from Paul and he has been great. We also think Jim in the Service department is wonderful as well. More

by FUNK27ALF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Robbins
Mar 10, 2022 -

Huston Cadillac GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

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