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Huston Cadillac GMC

Lake Wales, FL

4.9
1,318 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,318 reviews

October 21, 2022

Smiling pirates. Not a fair deal as I discovered. I expected more fairness. Will not recommend. More

by lindaosburn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Huston Cadillac GMC responded

We’re sorry to hear you feel this way, Mrs. Osburn. We understand you have spoken with Sean about your experience and your concerns will also be shared with management. -The Huston Cadillac Team

October 18, 2022

Great service and experience! We reached out over the internet first and Marcus Riff reached out to me and was very attentive and answered all my questions and provided ample info More

by Sramineh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Huston Cadillac GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 17, 2022

It was a pleasure doing business with Mr. Ryan Northey. He was very informative throughout my out of state purchase and helped everything go smoothly. More

by brandon.rew86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Northey
Oct 19, 2022 -

Huston Cadillac GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 14, 2022

Friendly helpful in finding the best vehicle for me. Let us test drive different vehicles. Offered me and my wife refreshments numerous times. Didn’t force us to make a decision. Very family oriented. W More

by PHANTOM1231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 10, 2022

Our salesman Mark goes above and beyond helping us find the right car, Thank you More

by JAMIERICCI88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Huston Cadillac GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 08, 2022

It was a great experience. Ryan was great, he was my salesman. The whole team was More

by runt0125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Northey
Oct 11, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 05, 2022

There is no better place to purchase a vehicle than Huston Cadillac GMC Buick. The staff is the Best people I’ve ever dealt with!!! More

by robbinspwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Robbins
Oct 07, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 05, 2022

Very helpful and respectful, I didn’t leave without Bryan showing me everything I needed to know about my Cadillac CT4 2023. My husband and had a great experience at Huston. And I got the car of my dreams!! More

by cadillacgranny63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Matthew’s
Oct 07, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

October 01, 2022

My faith in car dealers was restored dealing with Huston. I didn’t plan on buying my truck there. I went because they had a truck that is hard to find and one I’ve been looking for. After test driving it, I More

by lance.dxn69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Huston Cadillac GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 30, 2022

Bryan was amazing! He kept me updated from the moment I met him with new arrivals close to what I was looking for. He gave me multiple options. He was professional and More

by jenniferdiane21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Huston Cadillac GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

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