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Huston Cadillac GMC

Lake Wales, FL

4.9
1,213 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,213 reviews

September 02, 2022

Easiest, most engaging vehicle purchase I’ve made. Questions were answered quickly and honestly, even when those answers may have challenged the deal. Nice work, George! More

by Rjjenki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George True
Sep 06, 2022 -

Huston Cadillac GMC responded

Thank you for this amazing review! I really appreciate your business. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

September 02, 2022

Markus Riff was a very detailed and great salesman. I would go to him if you want to buy a Cadillac at any time! Come to Lake Wales to buy your car!! More

by Janetgrey42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Huston Cadillac GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 30, 2022

My Sale Rep was Marcus Riff and Finance Craig Bailey. They both get 5 Stars! Marcus went over and above to assist with the sales of my Ford Escape. I am very satisfied with the Vehicle and service they More

by Sealeeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 28, 2022

We had a pleasant purchase experience Mark Riff and the financial manager were professional and proficient during the entire process. They answered our questions patiently and demonstrated where required. More

by glahman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 26, 2022

Houston Cadillac truly has the best customer service! I am so pleased with my car purchase. Thank you Houston Cadillac ! More

by BCCOBB51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Huston Cadillac GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 19, 2022

Ed and Gary were fantastic. Parts team has been unbelievably resourceful. Everyone has been helpful and friendly. A hometown dealership in Lake Wales Florida. More

by kenkal2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2022 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 18, 2022

I have purchased 5 cars from Huston Motors, Sean is amazing. I live in Orlando but make the drive due to the amazing customer service while buying a vehicle! More

by mreynolds4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Huston Cadillac GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 15, 2022

This was the best experience I have ever had purchasing a vehicle. Sean and the entire team went over and beyond and I will be purchasing more from them in the future! More

by toddlb55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Huston Cadillac GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 10, 2022

This is our 3rd vehicle we have bought with a Huston dealership and they are fantastic. They work hard to get you what you want. Highly Recommend. More

by mksneider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Huston Cadillac GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We aim to turn every person that visits us into a repeat customer. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

August 10, 2022

We have bought at least 15 cars from Huston's in 13 years. That says it all. More

by BSHOTROD32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Quinto
Aug 12, 2022 -

Huston Cadillac GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com

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