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Huston Cadillac GMC

Lake Wales, FL

4.9
1,318 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,318 reviews

May 10, 2023

Pedro was great. I spoke to him first on the phone after talking to many other dealerships and I felt most comfortable with him. He was honest from the beginning and More

by kt99dt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Gary
May 12, 2023 -

Huston Cadillac GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Huston Buick GMC Team

May 10, 2023

Great experience! Sales associate Lily Barnes was excellent and went above and beyond to ensure I got exactly what I was looking for!!!! ⭐️⭐️⭐️ More

by E Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Lily went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Huston Buick GMC Team

May 10, 2023

The entire team were professional and committed, which made my experience a success. Thank you Nicole, and Houston Cadillac. More

by MCBURROWSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who washed my car
May 12, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Huston Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! -The Huston Buick GMC Team

May 09, 2023

Mark Riff and Craig Bailey got me a great truck for a great price. With such great customer service, I won’t go anywhere else. More

by Amotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Huston Cadillac GMC responded

Thanks for the great feedback! We're very happy that Mark and Craig were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! -The Huston Buick GMC Team

May 06, 2023

Pedro was amazing. He was professional and patient and I did not feel as though I was rushed or falling victim to any sales tactics. The negotiation process was smooth More

by kzgoba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Vanlerberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Huston Cadillac GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Huston Buick GMC Team

May 05, 2023

Dealer takes good care of me. Goes the extra mile to make sure everything I need is done properly. Marc Riff calls me at home to make sure my car was perfect. Hw even calls me More

by plassr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
May 08, 2023 -

Huston Cadillac GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Huston Buick GMC Team

May 04, 2023

Excellent customer service. Friendly customer service and great support. Environment is clean and neat. Thanks More

by crodgers20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Huston Cadillac GMC responded

Thank you for this amazing review! We really appreciate your business. -The Huston Buick GMC Team

May 03, 2023

James was very helpful throughout the entire process. He was very patient with me and was able to help me understanding all of the options on the truck.Thanks for your help!! More

by TREFIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Medlock
May 04, 2023 -

Huston Cadillac GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. -The Huston Buick GMC Team

April 30, 2023

What a difference three years makes. Three years ago we purchased a vehicle from another dealership and we sort of felt like we were on our own. The car was not what they said it was, bu More

by ROSIENICH48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Huston Cadillac GMC responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! -The Huston Buick GMC Team

April 29, 2023

Not happy about paying 899 bogus doc fee and 169 for onstar that is suppose to be free for a year. More

by DAVEBAKER65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Huston Cadillac GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. -The Huston Buick GMC Team

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