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Huston Cadillac GMC

Lake Wales, FL

4.9
1,318 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,318 reviews

June 25, 2023

Nicest people we’ve gotten to work with in the over 10 years we’ve been with Cadillac. Great dealership, friendly and knowledgeable team from sales to finance to service. We will be back. More

by Anna A.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey , Uriah Williams
Jun 27, 2023 -

Huston Cadillac GMC responded

Anna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Huston Buick GMC Team

June 24, 2023

Never answered request about the availability of the advertised vehicle. See no reason to contact them More

by M1149
Recommend Dealer
No
Employees Worked With
None of the above
Jun 24, 2023 -

Huston Cadillac GMC responded

It's disappointing to hear this, Customer Service is our top priority. There isn't enough information for us to identify you in your review, your experience has been escalated to our Sales Manager for further research. Please contact the Dealership at (863) 676-2503 and ask to speak with a Sales Manager. We sincerely apologize for the oversight.

June 21, 2023

I didn’t work with Nicole or Sean. James was extremely responsive and respectful and helped me through the entire process of purchasing my XT4. He answered all my questions and followe More

by warrlyexec4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Bailey, James Medlock
Jun 23, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Huston Buick GMC Team

June 20, 2023

Wonderful and very helpful people at this store. They were patient and kind through you the whole process. James worked hard to help me find the car the fit my needs, desires, and budget. I highly r More

by DKN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Medlock
Jun 21, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. -The Huston Buick GMC Team

June 18, 2023

The Dealership has been very helpful and supportive during the trying process of purchasing the Cadillac LYRIQ. They have made several exceptions to accommodate me. More

by CARLWHITNEY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Jun 21, 2023 -

Huston Cadillac GMC responded

Thank you for your kind words and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your new car! -The Huston Buick GMC Team

Jun 21, 2023 -

CARLWHITNEY50 responded

Thank you

June 17, 2023

Very friendly and willing to help my sales rep Nicole was awesome she helped me alot More

by jasonrhoades827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Huston Cadillac GMC responded

Thank you for this amazing review! We really appreciate your business. -The Huston Buick GMC Team

June 17, 2023

The best car buying experience we’ve ever had. Nicole was so helpful throughout the entire process. We ordered an Escalade with Nicole @ Huston Cadillac and she was always happy to answer any ques More

by April Matthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Huston Cadillac GMC responded

Hi April, and thanks for the great feedback! We're very happy that Nicole was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! -The Huston Buick GMC Team

June 17, 2023

The whole team was amazing. The whole process was so quick! I love my new car. More

by rina685
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Huston Buick GMC Team

June 16, 2023

I did not work with or meet any one named Sean Monahan. Everyone I did meet was very kind. Lily Barnes was exceptional in every way. Craig Bailey made that whole experience pleasant. I was really impressed More

by Salliels7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bailey, Finance Manager
Jun 19, 2023 -

Huston Cadillac GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Huston Buick GMC Team

June 14, 2023

This is the fourth vehicle I purchased from Huston always treated me like I was special. More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Maggard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Huston Cadillac GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Huston Buick GMC Team

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