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Huston Cadillac GMC

Lake Wales, FL

4.9
1,317 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,317 reviews

October 17, 2023

I've bought five new cars from Huston since 2015. I have always had an exceptional experience with the sales department, from their professionalism and honesty to their friendliness and helpfulness. More

by Kathie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Allen, Service Advisor *****
Oct 19, 2023 -

Huston Cadillac GMC responded

Hi Kathie, and thank you! We can't tell you how much we appreciate your customer loyalty! -The Huston Buick GMC Team

October 17, 2023

I test drove a denali on Mon Oct 9 and Agreed to a price of $8500. Ik up the told the salesman Zach Marbutt that I would pick up the car on Oct 10. The car that they had for me was a Terrain with 133 miles More

by ROBERTRMOLCHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pedro Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Marbutt
Oct 17, 2023 -

ROBERTRMOLCHAN responded

I am still upset about the terrain that had 133 miles on it that I drove to my apt. I realized that the car that Zach had told me that it was the same as the denali that I test drove was A lie. It did not have a GPS installed. I lost 20% trade in value for driving it to my apt,

Oct 17, 2023 -

Huston Cadillac GMC responded

I'm glad we were able to speak about you're purchase today. As discussed, please contact us at the Dealership if you need any assistance with your vehicle.

October 15, 2023

From beginning to end this dealer's for us on the customer experience was outstanding. My sales person Lily Barnes kept in touch with me until I was able to visit and finalize the deal. You might thi More

by jerry.francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Huston Cadillac GMC responded

Congratulations on your new vehicle, Jerry! We appreciate the feedback and are pleased that your experience with Lily was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. -The Huston Buick GMC Team

October 13, 2023

Excellent customer service and a pleasure to do business with. Were able to help me find the vehicle I wanted and had great follow up. More

by jmyersc21realtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. -The Huston Buick GMC Team

October 13, 2023

Pleasant personnel, no high pressure to buy. The most pleasant experience buying a car I’ve ever had! More

by cox4012
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Huston Cadillac GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Huston Buick GMC Team

October 13, 2023

Third new car purchase from this dealership. Sean was our sales rep for our 2nd car and significantly assisted us with ordering and overseeing the purchase of this car. He assigned Nicole to m More

by JANEBILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Matthews
Oct 16, 2023 -

Huston Cadillac GMC responded

Jane, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. -The Huston Buick GMC Team

October 12, 2023

Nicole Barns is a great salesperson, really knows her GMC trucks,It was a very smooth transaction. More

by jimmyblackwell57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Huston Cadillac GMC responded

Jimmy, thank you for reviewing your time spent at Huston Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Nicole is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. -The Huston Buick GMC Team

October 12, 2023

Great customer service from both Marcus and Richard! They made my purchase a smooth process.…… More

by Vassel Barnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Huston Cadillac GMC responded

Vassel, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand thanks to Marcus and Richard. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! -The Huston Buick GMC Team

October 12, 2023

Without many words, I can only say that he is the best dealer I have ever done business with, the attention was wonderful, I recommend that dealer 100 percent More

by YOAN.DISOTUAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vanlerberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriah Williams
Oct 13, 2023 -

Huston Cadillac GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Yoan! -The Huston Buick GMC Team

October 11, 2023

First class service. Uriah was courteous and knowledgeable with an extreme amount of patience. Superior follow up too. If your looking to buy a vehicle ask for Uriah Will More

by Edie Stauffer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uriah Williams
Oct 12, 2023 -

Huston Cadillac GMC responded

Edie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Uriah does for Huston Buick GMC and our customers. Hope to see you again soon! -The Huston Buick GMC Team

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